Hendrick BMW

As usual, Saad and the service team are awesome. From greeting to leaving nothing but a wonderful experience. I’m particular and would walk out in a minute if service was sub par and take my busines greeting to leaving nothing but a wonderful experience. I’m particular and would walk out in a minute if service was sub par and take my business elsewhere. That has never been the case at BMW because of Saad and his relentless efforts to deliver quality service. 15 + years of servicing my BMWs at Hendrick with Saad at the helm. Thanks team! More

I had a great experience yesterday with the Service department. They fixed a few scratches I had on my bumper from a hit and run, I was in and out in no time. Super friendly, accommodating staff! Alway department. They fixed a few scratches I had on my bumper from a hit and run, I was in and out in no time. Super friendly, accommodating staff! Always a great experience with them. More

They didn’t reset the service warning, so the Mini is still telling me it needs service in Jan. 2020. Also, the bill was way too much for just the changing of fluids and checking air. still telling me it needs service in Jan. 2020. Also, the bill was way too much for just the changing of fluids and checking air. More

got me driving again in a day My vehicle experienced a total loss of power while driving at highway speed due to a failure of the serpentine belt. My car was towed to Hendrick on a My vehicle experienced a total loss of power while driving at highway speed due to a failure of the serpentine belt. My car was towed to Hendrick on a Friday night. I was really pleased when the service manager phoned be late morning on Saturday to say that repairs had been made and that my car was ready. It's always a plus when the car is washed and cleaned when my service is complete. More

Tremendous Experience Robert Mann, Cam Warren, Mike Weldon and Shawn Kellmer - what an amazing group they are. From first conversations to driving away in the new 2020 X3M Robert Mann, Cam Warren, Mike Weldon and Shawn Kellmer - what an amazing group they are. From first conversations to driving away in the new 2020 X3M40i, they made the process smooth and comfortable. These guys know their cars and how to make the client feel at ease. Never once did we feel pressure to make a decision. Not once did we feel that horrible "car salesman" pressure. If you're shopping for a BMW, go find these guys. More

professional, courteous and on time Very good experience, Stephanie was my advisor and she's great! Also wanted to thank Juan Carlos for providing me with a ride home that was not sched Very good experience, Stephanie was my advisor and she's great! Also wanted to thank Juan Carlos for providing me with a ride home that was not scheduled, I really enjoyed meeting him ! More

ecellant Employees are very personal. And show extra effort to make visit enjoyable. Well trained and professional staff and very clean service department and Employees are very personal. And show extra effort to make visit enjoyable. Well trained and professional staff and very clean service department and waiting area . More

Saad is the glue that holds everything together. He is the best!! He always anticipates what is best and always aims to please. He really cares for his customers. the best!! He always anticipates what is best and always aims to please. He really cares for his customers. More

My X5 needed one year service and a system update. As always, it was a super pleasant experience. My car was serviced as promised and came back immaculately clean and detailed. I love Hendrick BMW. always, it was a super pleasant experience. My car was serviced as promised and came back immaculately clean and detailed. I love Hendrick BMW. More

My wife and I are were very satisfied with the dealership and the young men that work there. Outstanding job, thank you very much guys and the young men that work there. Outstanding job, thank you very much guys More