Back

Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 591 reviews

March 25, 2020

Reliably Great Service We knocked off registration inspections for our 750 & X-5. During the 750 inspection they found a leak in the cooling system and corrected that, too. More

by ntacn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
750i & X-5
Mar 26, 2020 -

Hendrick BMW responded

Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 24, 2020

BMW Hendrick service is the best These guys are always on top of the details. Jesse Walsh was very professional. You can count on them to provide the best treatment to your BMW invest More

by Jose R Angeles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Mar 25, 2020 -

Hendrick BMW responded

Jose, thank you so much for the positive review!

March 17, 2020

Sarisfied with yearly service visit. Grat experience .Service work done in tim,e.Loaner car was very helpfull., my car was washed and cleaned. Ryan was helpfull in explaining the service More

by mcshah553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan dewey
Mar 19, 2020 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW!

March 16, 2020

BMW Yr 2014 Maintenance My Service Technician, was very knowledgeable and professional. He was able to guide me through using my Warranty for most of the issues that I re More

by rodneythurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Mar 17, 2020 -

Hendrick BMW responded

Hello Rodney, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 14, 2020

Price match My tire completely tore apart, so I had my car towed to the dealership for a new tire. I had already been checking around for tires before the inciden More

by Christi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Stephanie
Mar 17, 2020 -

Hendrick BMW responded

Christi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (704) 535-0885 when you can so we can address this situation directly. Thank you and have a great day.

March 11, 2020

Best of All Worlds Whether you are in the market for a new or pre-owned BMW, your BMW is in need of service or you are hunting parts for a BMW DIY project, Hendrick BMW More

by mlandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
Mar 17, 2020 -

Hendrick BMW responded

Hello, thank you; we appreciate your feedback!

March 06, 2020

2013 BMW 750 XLI Water Damage Repairs and follow up meeting Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to More

by jim6512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
Mar 10, 2020 -

Hendrick BMW responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2020

Great customer service. Took car in for service and in no time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. More

by hmuldowney
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 06, 2020 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW!

March 03, 2020

Purchase a new car Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price More

by JKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Sides
Mar 06, 2020 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

February 29, 2020

I’ve worked with many dealerships over the years, and I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I More

by Jdrewry1
Recommend Dealer
Yes
Employees Worked With
Jeff Shin
Mar 06, 2020 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you, and have a fantastic day!

...
34
...