Hendrick BMW

World class team at Hendrick BMW! They always go above and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! More

Absolutely loved our salesman. We could not be happier with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand wa with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand was horrible. They had our car for two weeks after they said it would take four days and We made seven calls to find out what was going on and not one person returned our calls. No one called to let us know anything. We are extremely disappointed with the service we received after we purchased our car. More

Hendrick BMW, Michael Dugan, and Dayne Cook provide excellent service. Great buying experience. Strongly recommend Hendrick BMW. I would not buy a BMW anywhere else. excellent service. Great buying experience. Strongly recommend Hendrick BMW. I would not buy a BMW anywhere else. More

They took really great care of me for a minor covered repair! Although they were busy, Mariana first tried to do it in the service bay. It required more detailed problem solving and I wasn’t there long o repair! Although they were busy, Mariana first tried to do it in the service bay. It required more detailed problem solving and I wasn’t there long once they got the loaner set up. More

Great People Andres was very attentive. Ask for him if you are looking for a car/suv. He is one of the best sales people I have worked with in a long time. Andres was very attentive. Ask for him if you are looking for a car/suv. He is one of the best sales people I have worked with in a long time. More

My advisor Rares is absolutely amazing! His communication skills are great and he makes every experience wonderful! He makes sure I am informed on everything that is going on! skills are great and he makes every experience wonderful! He makes sure I am informed on everything that is going on! More

Hoest Feedback!! No pressure to sell me additional services. Pointed out things to consider on the next service visit, but did not push to sell it now. Just good, ho No pressure to sell me additional services. Pointed out things to consider on the next service visit, but did not push to sell it now. Just good, honest feedback on my car's status. More

I own 2018 X3. And a 2019X5This service was on the x3. I I own 2018 X3. And a 2019X5 This service was on the x3. I waited 7 weeks for parts for a warranty repair, and I had to follow up my self . I was told I own 2018 X3. And a 2019X5 This service was on the x3. I waited 7 weeks for parts for a warranty repair, and I had to follow up my self . I was told it would take 1-2 hours and it took 4 hours. My time is valuable to me and should be respected, I understand that service takes time so just say so don’t tell Me wrong and then just act like it doesn’t matter- it matters to me Each service experience that I have had at Hendricks BMW has been the same on both SUV’s. Bad More

Excellent service. Justin is always very respectful of my time. Very timely in his responses. He is always on time and very knowledgeable. It is a pleasure to work with him. Thank you time. Very timely in his responses. He is always on time and very knowledgeable. It is a pleasure to work with him. Thank you More

When you text your service advisor on a Sunday of a holiday weekend and he is happy to help you. Now that is customer service! holiday weekend and he is happy to help you. Now that is customer service! More