Hendrick BMW
Charlotte, NC
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The car was shipped in from another dealership. Everything was perfect from sales to financing. The salesman, Marlon, took good care of me. My wife is in the market for a new BMW and will be return Everything was perfect from sales to financing. The salesman, Marlon, took good care of me. My wife is in the market for a new BMW and will be returning to Hendrick. More
Excellent experience with my advisor, Cody and Juan Carlos who picked up my car and delivered it. Both are great assets for Hendricks. Excellent service!! Carlos who picked up my car and delivered it. Both are great assets for Hendricks. Excellent service!! More
Seamless trade with certified pre-owned Another great experience with Jeff Shinn! I got an awesome deal and have a beautiful CPO 2017 X3. Always a pleasure to work with Jeff! I couldn't be h Another great experience with Jeff Shinn! I got an awesome deal and have a beautiful CPO 2017 X3. Always a pleasure to work with Jeff! I couldn't be happier. More
Great Service Outstanding service. Great people in all departments. The service department is great. We love Saad Mubarak. My wife and I have bought 5 BMW's from th Outstanding service. Great people in all departments. The service department is great. We love Saad Mubarak. My wife and I have bought 5 BMW's from this dealership in the past 25 years. We are extremely pleased. Keep up the great work. More
I have been a customer of the Hendrick BMW dealership on Independence for almost a decade now, and their excellent service on all fronts has ensured that I will remain a customer for life. All of the team m Independence for almost a decade now, and their excellent service on all fronts has ensured that I will remain a customer for life. All of the team members I have interacted with over the years at the location have provided courteous, attentive, fair, and prompt service. I have worked with Michael Dickerson on the sales side for a number of years, and he has been so nice and helpful. Cody Campbell on the service side has been fantastic. He always goes above and beyond to be genuinely nice while being prompt, setting expectations, and explaining the service process to me (someone who doesn’t know much about the inner workings of cars). I have gone to the dealership recently (during COVID-19), and Cody and the rest of the team have made the experience pleasant with all safety measures in place. Highly recommend Hendrick BMW for your BMW car buying experience!! More
Everyone at the dealership was very professional and good to deal with. Jay Johnson was really good to deal with as a sales person and worked very hard to find us the car we were looking for (truly customer to deal with. Jay Johnson was really good to deal with as a sales person and worked very hard to find us the car we were looking for (truly customer oriented). More
Took care of maintaining my car. Always good to advise me on what needs to be done. Giving me options to choose from is most helpful. Just LOVE my mini and want to make sure we are do Always good to advise me on what needs to be done. Giving me options to choose from is most helpful. Just LOVE my mini and want to make sure we are doing all we can to keep it running for years to come. More
Katlynn was awesome to deal with! She answered all my questions and my car was completed two days earlier than expected. A real pleasure to deal with. questions and my car was completed two days earlier than expected. A real pleasure to deal with. More