
Hendrick BMW
Charlotte, NC
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Great pre-owned car buying experience from start to finish! Drove four hours to see the car, and was pleased to find that it was better than described. Excellent customer service and follow-through f finish! Drove four hours to see the car, and was pleased to find that it was better than described. Excellent customer service and follow-through from Mark Tyza. Thanks, Mark! More
Emily and Saad were awesome! Great customer service, very attentive and kind. Keep up the good work! I thoroughly enjoyed my experience and my car looks great! attentive and kind. Keep up the good work! I thoroughly enjoyed my experience and my car looks great! More
Cam Warren and his sales staff are second to none! As always, I am extremely satisfied with the high level of professionalism and personal service from his entire team. always, I am extremely satisfied with the high level of professionalism and personal service from his entire team. More
Our sales representative, David Livingston is totally professional and couldn't be more helpful each and every time we upgrade one of our vehicles. The service department is excellent and Tim Fowler is a professional and couldn't be more helpful each and every time we upgrade one of our vehicles. The service department is excellent and Tim Fowler is a pleasure to work with. Top notch organization! More
Recently purchased X5 45e hybrid July 2020. Was a pleasure to work with Michael during the process. Found him to be quite professional and very attentive to every detail to ensure that I was pleased pleasure to work with Michael during the process. Found him to be quite professional and very attentive to every detail to ensure that I was pleased with the vehicle. Have purchased many vehicles over the years; he has truly raised the bar given the level of excellence and customer service exhibited. More
Excellent time on sale with sales person BRYAN.No high pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth More
I had an excellent experience with Mariana at Hendrick BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. More
JP is the best service advisor in the business. He was able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. More
I now have cold air and at a price much lower than expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs for 20 plus years. More