Hendrick BMW
Charlotte, NC
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Excellent time on sale with sales person BRYAN.No high pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth More
I had an excellent experience with Mariana at Hendrick BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. More
JP is the best service advisor in the business. He was able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. More
I now have cold air and at a price much lower than expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs for 20 plus years. More
Jesse Walsh and the team at Hendrick BMW were excellent during my recent service visit. Very professional, provided timely and informative updates, and addressed my questions accurately and honestly. Highl during my recent service visit. Very professional, provided timely and informative updates, and addressed my questions accurately and honestly. Highly recommend! More
Cody Campbel is my service advisor I would like to Cody Campbel is my service advisor I would like to acknowledge his dedication in providing excellent service every time my car needs it. He shows a Cody Campbel is my service advisor I would like to acknowledge his dedication in providing excellent service every time my car needs it. He shows a high quality of professionalism in dealing with his clients & ensure to meet their requests Always Thank and appreciate your hard work More
I enjoy coming here now thanks to the experience I have with Mr. Tim Fowler. He is honest and concerned about the work. I have known Mr. Fowler for two years now and he hasn't missed a step with me. Thank with Mr. Tim Fowler. He is honest and concerned about the work. I have known Mr. Fowler for two years now and he hasn't missed a step with me. Thank you Tim and Thank you Hendrick BMW. More
Overall great, professional and timely customer service! All aspects of the lease were throughly explained and my questions answered. The one-on-one overview of the automobile was most helpful. All aspects of the lease were throughly explained and my questions answered. The one-on-one overview of the automobile was most helpful. More
Overall quite satisfied with the various aspects of this service visit. The actual work included several types of tasks that I was not aware that they were necessary. Appreciate the attention paid to the service visit. The actual work included several types of tasks that I was not aware that they were necessary. Appreciate the attention paid to the actual needs. More
Service was great and the items recommended were truly things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! More