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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

September 17, 2020

Excellent time on sale with sales person BRYAN.No high pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth More

by Roland.gillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Armstrong
Sep 20, 2020 -

Hendrick BMW responded

Roland, thank you for your kind words and this wonderful review! We hope you have a great day!

September 14, 2020

I had an excellent experience with Mariana at Hendrick BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. More

by JeepGuy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Rago
Sep 15, 2020 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2020

JP is the best service advisor in the business. He was able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. More

by hoopsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
Sep 10, 2020 -

Hendrick BMW responded

Hi, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

September 05, 2020

I now have cold air and at a price much lower than expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs More

by richandbrenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Love
Sep 10, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

September 03, 2020

Jesse Walsh and the team at Hendrick BMW were excellent during my recent service visit. Very professional, provided timely and informative updates, and addressed my questions accurately and honestly. Highl More

by pafb12903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Sep 07, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2020

Cody Campbel is my service advisor I would like to Cody Campbel is my service advisor I would like to acknowledge his dedication in providing excellent service every time my car needs it. He shows a More

by marlenebitar08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Campbell
August 26, 2020

I enjoy coming here now thanks to the experience I have with Mr. Tim Fowler. He is honest and concerned about the work. I have known Mr. Fowler for two years now and he hasn't missed a step with me. Thank More

by Martin Pressley Realtor NC/SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
August 24, 2020

Overall great, professional and timely customer service! All aspects of the lease were throughly explained and my questions answered. The one-on-one overview of the automobile was most helpful. More

by Rc505ftm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Armstrong, Mike Weldon, Shawn Kollmer
August 24, 2020

Overall quite satisfied with the various aspects of this service visit. The actual work included several types of tasks that I was not aware that they were necessary. Appreciate the attention paid to the More

by ttoth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jones, Love
August 11, 2020

Service was great and the items recommended were truly things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! More

by Ben E
Recommend Dealer
Yes
Employees Worked With
John Paul
Aug 13, 2020 -

Hendrick BMW responded

Ben, we are so pleased you enjoyed your visit to Hendrick BMW! Thank you, and have a fantastic day!

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