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Hendrick BMW
Charlotte, NC
591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 591 reviews
October 26, 2020
What can I say Great work Good Job very pleasant people nice facility nice people good experience one of the cleanest facilities I think I've ever seen for working on cars great job thank you. RAFARNSWORTH nice facility nice people good experience one of the cleanest facilities I think I've ever seen for working on cars great job thank you. RAFARNSWORTH More
by highsteel1
Employees Worked With
Cody, John
October 24, 2020
My comments are stated in regard to the employees of this company. I have dealt with them for four years and have been completely satisfied. They have been truthful and overly helpful in every way. I trust t company. I have dealt with them for four years and have been completely satisfied. They have been truthful and overly helpful in every way. I trust their opinions and they have been more than just salespeople or advisors. More
by enitnom
Employees Worked With
Josh Wilson; Dayne Cook
October 22, 2020
Ryan was amazing. He sat down and went through every options on the cars arriving. He never once made me feel like i was being a burden when I’m sure i was. Truly an amazing salesmen. options on the cars arriving. He never once made me feel like i was being a burden when I’m sure i was. Truly an amazing salesmen. More
by Northwest399
Employees Worked With
Ryan Armstrong
October 21, 2020
Service dept is excellent on Independence Blvd. Well explained the issues and did not try to add any unnecessary work. Always am treated well at Hendrick no matter who is assigned to service my vehicle explained the issues and did not try to add any unnecessary work. Always am treated well at Hendrick no matter who is assigned to service my vehicle. The video review emailed by the mechanic as they start the service is clever. More
by Spray
Employees Worked With
John Paul Kemp
October 19, 2020
After breaking down on the highway some 70 miles from Charlotte, Service arranged by phone an appointment for my wagon for later that day We were met at the dealership by Jesse who had the car diagnosed Charlotte, Service arranged by phone an appointment for my wagon for later that day We were met at the dealership by Jesse who had the car diagnosed and an estimate prepared later that day. The repairs were completed the next day and the wagon was ready for pickup. The complimentary video review of the whole vehicle condition including of the repairs was most impressive! An outstanding experience. Thank you! More
by maxwellm
Employees Worked With
Jesse Walsh, Stefan
October 13, 2020
David first responded to our questions online and then arranged test drives for both the 5 and 3 series BMWs. He answered numerous questions from us via email and text over a few days and was awesome to arranged test drives for both the 5 and 3 series BMWs. He answered numerous questions from us via email and text over a few days and was awesome to work with! COVID precautions were excellent, too. More
by aadams
Employees Worked With
David Livingston
October 08, 2020
Had appt. for oil change & needed spark plugs replaced also. Saad is my Service Rep. He is always very professional, courteous, & punctual. Kept me informed on progress , which I like. He is very good also. Saad is my Service Rep. He is always very professional, courteous, & punctual. Kept me informed on progress , which I like. He is very good Service Rep. More
by ssjohnson
Employees Worked With
Saad
October 07, 2020
Ryan theSales guy was very friendly and had lots of patience. very happy with him and Hout ly. Finance Manager Mike is very good man and helpful too. The only thing I didn’t like overall, was BMW G patience. very happy with him and Hout ly. Finance Manager Mike is very good man and helpful too. The only thing I didn’t like overall, was BMW GENIOUS girl, who was supposed to walk me through the features of new vehicle. she was in hurry and was asking me what should she explain where I was expecting her to tell me briefly(atleast) all features. Overall bery nice staff. More
by Vaibhav.
Employees Worked With
Ryan, hout ly, Mike weldon, brianca
October 05, 2020
Just traded in & purchased my second BMW from Hendrick's Just traded in & purchased my second BMW from Hendrick's BMW. Once again my sales person was Mr. Duane Coffey. Outstanding customer service & prof Just traded in & purchased my second BMW from Hendrick's BMW. Once again my sales person was Mr. Duane Coffey. Outstanding customer service & professionalism once again. More
by Tyrus Harris
Employees Worked With
Duane Coffey, James Casella
