Hendrick BMW

They did their usual great job. they are always really nice and followed up by washing the car. They go over the work done to the vehicle before releasing the car. nice and followed up by washing the car. They go over the work done to the vehicle before releasing the car. More

We had a smooth experience buying our used BMW X3 from Hendrick BMW. There was no haggling on the price. Asher Isaacs was pleasant to deal with. They delivered what they committed to. The car was prep Hendrick BMW. There was no haggling on the price. Asher Isaacs was pleasant to deal with. They delivered what they committed to. The car was prepared for and waiting for us when we arrived. More

Joe Gaule was excellent! I would definitely ask for Joe again! Right off the bat he can be trusted. I recommend Joe G. as salesperson again! Right off the bat he can be trusted. I recommend Joe G. as salesperson More

Just purchased a 2021 BMW X5 sDrive 40i. My purchase experience was rated at 100%. My Client Advisor, Michael Dugan, was very informative about the X5 and got me the best possible deal I could get both experience was rated at 100%. My Client Advisor, Michael Dugan, was very informative about the X5 and got me the best possible deal I could get both on my trade in vehicle as well as my new BMW. Very transparent and no hidden agendas at this dealership. My BMW Genius, Lauren McLain, explained all the intricacies of the vehicle in detail and answered any and all questions I had satisfactorily. The Genius concept with BMW is a great asset for first time owners of newer BMW products. This is my second experience at a Hendrick dealership and will most likely not be my last. Hendrick BMW in Charlotte is a 4 hour drive from where I live in eastern North Carolina. It was well worth the drive time to buy my new BMW at this dealership. More

Excellent and seamless experience, as usual! Service Advisor Rares Golea was communicative and reliable, and Juan Carlos was very kind and punctual with the pick up and drop off of the vehicles. Additio Advisor Rares Golea was communicative and reliable, and Juan Carlos was very kind and punctual with the pick up and drop off of the vehicles. Additionally, mechanic Audra is amazing!! Thanks again Hendrick team! More

Marianna Rago was absolutely fantastic! First she was very kind to me, having experienced my engine light going on when I was traveling 200+ miles from home. She kept me informed and when my car had to very kind to me, having experienced my engine light going on when I was traveling 200+ miles from home. She kept me informed and when my car had to stay for parts she even arranged for a loaner! I thought it was going to take two days and it was done in one day. Your team exceeded my expectations! More

Jesse Walsh was wonderful. Admittedly, I am very particular and could be described as difficult by some, but this individual knocked it out of the park for me. He was genuinely attentive, knowledgea particular and could be described as difficult by some, but this individual knocked it out of the park for me. He was genuinely attentive, knowledgeable, and innately kind. Hendrick BMW needs to acknowledge his excellence. More

Service Advisor Rares Golea listened attentively as I described a myriad of simultaneous, often conflicting malfunction messages reported by the ECU. Shop personnel worked diligently to sort out which described a myriad of simultaneous, often conflicting malfunction messages reported by the ECU. Shop personnel worked diligently to sort out which malfunction message had the most prominent role and proceeded to replace a singular electromagnetic sensor which resolved all of malfunctions reported by the ECU More

Perfect from start to finish! Luca is just the best, always exceeds expectations! Juan Carlos is just a pleasure at pickup & delivery of the vehicle! always exceeds expectations! Juan Carlos is just a pleasure at pickup & delivery of the vehicle! More