Hendrick BMW

Our service advisor, Saad, goes the extra mile. Matt Pennell is excellent in every way overseeing our service needs!!! Joel, Tech. #27 has primarily serviced our car and he too is highly skilled and th Pennell is excellent in every way overseeing our service needs!!! Joel, Tech. #27 has primarily serviced our car and he too is highly skilled and thorough! We do appreciate the excellent service!! More

My service advisor Ryan did a great job helping me with my BMW! Needed a lightbulb for headlights. And offered my advice on taking car of my car. my BMW! Needed a lightbulb for headlights. And offered my advice on taking car of my car. More

Hendrick BMW and Luca in service is the BEST! I have owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, h owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, he provides a loaner. Highly recommended!!!! More

Saad and the team he has working with him has taken care of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. More

We had an amazing experience at Hendrick BMV! We came in to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- honest, helpful and not pushy at all. He followed up our purchase with not one but two phone calls to check in. Can't speak more highly about our experience. Thank you Brandan! More

SAAD is very good at his job and took very good care of me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! More

This amazing service team exceeded my already very high expectations. In fact, I sent out a message to friends listing the many extraordinary, thoughtful things done during my service with the message sub expectations. In fact, I sent out a message to friends listing the many extraordinary, thoughtful things done during my service with the message subject line being "Does YOUR dealership do this?" More

Mariana Rago was wonderful. And I really appreciated the video of the undercarriage inspection sent by Tyler Hayes. Very well done. Five stars all around. video of the undercarriage inspection sent by Tyler Hayes. Very well done. Five stars all around. More

Clean dealership.Knowledgeable salesman. Great customer service.This is my third purchase from Hendrix BMW the Independence location, always great customer service. Would definitely recommended service.This is my third purchase from Hendrix BMW the Independence location, always great customer service. Would definitely recommended More

Clean, efficient. Cody did a good job. Car was delayed but was not a problem. Loaner was helpful. Waiting room was full, seating limited, because of COVID I suppose. but was not a problem. Loaner was helpful. Waiting room was full, seating limited, because of COVID I suppose. More