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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

December 30, 2020

End to end experience was efficient and professional. Trade-in value on my 2013 vehicle was fair and new car lease met expectations. Prior experience at this dealer for Sales and service has always been More

by Rick Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dugan, Mike Weldon, Shawn Kollmer, Cody Campbell
Dec 31, 2020 -

Hendrick BMW responded

Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 29, 2020

From the start when ordering the 540i xdrive to the delivery and orientation the service was absolutely outstanding.The entire experience was outstanding and flawless More

by Randalljsims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weldon& Michael Dugan
Dec 30, 2020 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 24, 2020

Car notified me I was coming due for service. Following day my service rep (John Kemp) reached out about scheduling a convenient date/time. I brought my car in and with the promised time it was completed. More

by Roland Falcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kemp
Dec 28, 2020 -

Hendrick BMW responded

Roland, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. We hope you have a great day!

December 24, 2020

Taylor Morrison is an excellent sales person, she helped me choose a BMW 330e, which I now can't believe I have not bought this BMW earlier, I love it. Great service and an excellent trade in and sale. Hend More

by Julian M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Morrison
Dec 28, 2020 -

Hendrick BMW responded

Hi Julian, thank you so much for your positive comments about Hendrick BMW! We hope you have a great day!

December 23, 2020

It was pleasure working with Ryan Wagner! He was very patient, had great product knowledge and all around fun to talk with. Keep up the great job stud!👍🏾 More

by Hawthorne617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wagner
Dec 28, 2020 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

December 22, 2020

Courteous, fast & non pressured service. Received quickly. Processes. Loved to video inspection. Work completed. Vehicle was returned clean & complete. The courtesy car wash and vacuum is an excellen More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Rago
Dec 23, 2020 -

Hendrick BMW responded

Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We hope you have a great day!

December 18, 2020

They always provide great service. We dealt with Cody who got the parts right away. The car was nicely cleaned. They are our go to dealer. More

by JM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 21, 2020 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW! We hope you have a great day!

December 13, 2020

Service is exceptional. I would never allow any other dealership to service my car and I have never been disappointed. My service advisor Saad is always professional as well as friendly. More

by Lilllittlefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Muburak
Dec 16, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

Dec 16, 2020 -

Lilllittlefield responded

You are the very best. Along with the help of Saad!

December 11, 2020

John Paul is Epic as always!!!! JP attention to detail is beyond. Extremely Satisfied. Thank You John Paul much appreciated and enjoy the Holidays peace More

by lucyhammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Dec 16, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Until the next time we meet, take care!

December 10, 2020

Really professional environment with knowledgeable staff. Overall it was a great experience. Service went quick and they even washed my car. Thank you from a loyal customer More

by pmlombard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Fowler
Dec 16, 2020 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Until the next time we meet, take care!

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