Hendrick BMW
Charlotte, NC
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We bought a slightly pre-owned BWM 430i from Independence. Our salesperson, Jeff, Shinn, was great to work with and went above and beyond what we would have expected. We highly recommend seeing Independence. Our salesperson, Jeff, Shinn, was great to work with and went above and beyond what we would have expected. We highly recommend seeing him for your next car. The dealership and staff were also great to work with. More
Duane Coffey has the absolute BEST customer service ongoing from my 2nd purchase with Hendrick to now my 5th purchase. If you don’t have an identified salesman he’s your guy!!! He leads with compassion ongoing from my 2nd purchase with Hendrick to now my 5th purchase. If you don’t have an identified salesman he’s your guy!!! He leads with compassion and transparency. I’m so grateful for his level of expertise. He is a true example of service with FIRST CLASS no matter what you purchase I’ve had 2 BMW, 1 Hyundai, 1 Range Rover-Velar, and 1 Mini Cooper. Thanks Duane for being apart of my vehicle journey and now my daughter’s (she has the Mini Cooper). 🤘🏽 More
I had an excellent experience there Joe pirolo where more than amazing guest services did an incredible job Dana Dawud and Melanie highly recommend than amazing guest services did an incredible job Dana Dawud and Melanie highly recommend More
Excellent customer experience working with Jeff Shinn. He was professional and took his time to go over the details. Highly recommend BMW Hendrix and Jeff Shinn! He was professional and took his time to go over the details. Highly recommend BMW Hendrix and Jeff Shinn! More
Just had my X5 into The dealership for the oil service and brake fluid flush. BEN TRASK, Excellent Service Advisor, always handles getting my GREAT BMW from the time I arrive. He is a superb Service Adv and brake fluid flush. BEN TRASK, Excellent Service Advisor, always handles getting my GREAT BMW from the time I arrive. He is a superb Service Advisor and does a wonderful job for me. Love my X5 X Drive and glad I bought it New from Michael Dugan! Hendrick BMW (Independence Blvd) is a great place with whom to do business! Thank you again Ben Trask! More
Hendrick BMW and Jeff Shin at the dealership did an excellent job in helping us find our dream car. Jeff was very patient with us and showed excellent customer service and knowledge in being able to sh excellent job in helping us find our dream car. Jeff was very patient with us and showed excellent customer service and knowledge in being able to show us the best car we wanted. The whole process was very smooth. Even Charlie at the service area was really nice and respectful and got me a loaner. Jeff really knows how to take care of his customers and he really values their comfort and expectations! Thank you Jeff and Hendrick BMW!! More
Many thanks to the Hendrick BMW team. I recently worked with Chris Quaglio as my salesperson and Tim Holowko as the sales manager. Both Chris and Tim were incredibly professional and en I recently worked with Chris Quaglio as my salesperson and Tim Holowko as the sales manager. Both Chris and Tim were incredibly professional and enjoyable to work with. Chris provided a very thorough preview of the vehicle and made the car buying process enjoyable. More