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Hendrick BMW

Charlotte, NC

4.8
589 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 589 reviews

August 27, 2024

In, out, everything done as expected. Mariana was super helpful and I appreciate her and the team at bmw. More

by jkunzweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Owens
Aug 31, 2024 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us! Thank you for taking the time to leave a review.

August 22, 2024

We bought a slightly pre-owned BWM 430i from Independence. Our salesperson, Jeff, Shinn, was great to work with and went above and beyond what we would have expected. We highly recommend seeing More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Aug 31, 2024 -

Hendrick BMW responded

Julie, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2024

Jeff Shinn was absolutely amazing to work with. We had a great experience working with him! More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Aug 17, 2024 -

Hendrick BMW responded

Hi Margaret, thank you so much for your positive comments about Hendrick BMW and Jeff. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Jeff Shinn was absolutely phenomenal! we had a great experience working with him and look forward to working with him again! More

by LCharlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff shinn
Aug 07, 2024 -

Hendrick BMW responded

Lcharlotte, we are so happy to read such a great review about Hendrick BMW and Jeff. We hope to be of service to you again in the future. Best wishes, Hendrick BMW

August 01, 2024

Duane Coffey has the absolute BEST customer service ongoing from my 2nd purchase with Hendrick to now my 5th purchase. If you don’t have an identified salesman he’s your guy!!! He leads with compassion More

by Ramona Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Aug 07, 2024 -

Hendrick BMW responded

Ramona Williams, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 27, 2024

I had an excellent experience there Joe pirolo where more than amazing guest services did an incredible job Dana Dawud and Melanie highly recommend More

by Nina qasem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe pirolo, Dana Dawud
Jul 31, 2024 -

Hendrick BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 27, 2024

Excellent customer experience working with Jeff Shinn. He was professional and took his time to go over the details. Highly recommend BMW Hendrix and Jeff Shinn! More

by EB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jul 31, 2024 -

Hendrick BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2024

Just had my X5 into The dealership for the oil service and brake fluid flush. BEN TRASK, Excellent Service Advisor, always handles getting my GREAT BMW from the time I arrive. He is a superb Service Adv More

by bob.bartlett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEN TRASK
Jul 23, 2024 -

Hendrick BMW responded

Bob.bartlett1, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW!

July 02, 2024

Hendrick BMW and Jeff Shin at the dealership did an excellent job in helping us find our dream car. Jeff was very patient with us and showed excellent customer service and knowledge in being able to sh More

by Roadtripper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shin, Charlie in service area
Jul 10, 2024 -

Hendrick BMW responded

Roadtripper, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

June 18, 2024

Many thanks to the Hendrick BMW team. I recently worked with Chris Quaglio as my salesperson and Tim Holowko as the sales manager. Both Chris and Tim were incredibly professional and en More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Quaglio, Tim Holowko
Jun 29, 2024 -

Hendrick BMW responded

Hello George, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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