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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

February 02, 2021

The dealership was very easy to work with and has a very large selection of used BMWs. Our salesman was David Livingston and he was fantastic. He was extremely knowledgeable about the cars, friendly, pati More

by Merrill941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Livingston
Feb 04, 2021 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

February 01, 2021

Mariana was my service advisor on my last visit. She went above and beyond. The Independence Location is much better then the South Blvd Location. Hands Down. Excellent service! Thank you, Peter Meier More

by Boeing73704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana
Feb 03, 2021 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

January 29, 2021

Hendrick BMW has an exceptional customer service and sales team! Chris Deyton (Service MGR), Cam Warren (Sales MGR), and Ryan Armstrong (Client Advisor) are the best! More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Warren, Ryan Armstrong, Chris Deyton
Jan 31, 2021 -

Hendrick BMW responded

Carolyn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

January 29, 2021

Excellent service and experience! Recommend this dealership highly. My favorite service advisor is John Paul Kemp. He’s the best around in my opinion! Thanks John Paul! More

by kayshager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
Jan 31, 2021 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Until the next time we meet, take care!

January 28, 2021

Our service advisor, Saad, goes the extra mile. Matt Pennell is excellent in every way overseeing our service needs!!! Joel, Tech. #27 has primarily serviced our car and he too is highly skilled and th More

by psymanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pennell, Joel, Saad
Jan 29, 2021 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! Until the next time we meet, take care!

January 28, 2021

My service advisor Ryan did a great job helping me with my BMW! Needed a lightbulb for headlights. And offered my advice on taking car of my car. More

by kelliarenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dewey
Jan 29, 2021 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Until the next time we meet, take care!

January 19, 2021

Hendrick BMW and Luca in service is the BEST! I have owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, h More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca Reyner
Jan 20, 2021 -

Hendrick BMW responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2021

Saad and the team he has working with him has taken care of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. More

by BRGraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad
Jan 19, 2021 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. Until the next time we meet, take care!

January 15, 2021

We had an amazing experience at Hendrick BMV! We came in to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- More

by tarabyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan
Jan 18, 2021 -

Hendrick BMW responded

Hi, thank you so much for your positive comments about Hendrick BMW! We hope you have a great day!

January 14, 2021

SAAD is very good at his job and took very good care of me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Jan 18, 2021 -

Hendrick BMW responded

Mickey, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

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