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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

March 31, 2022

I bought yet another car from Hendrick BMW. Jeff Shinn was my Client Advisor and as always, delivered exceptional service and professionalism as he found just the car I requested. Many thanks a More

by BLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Apr 03, 2022 -

Hendrick BMW responded

Bla, we are so happy to read such a great review about Hendrick BMW! Thank you, and have a fantastic day!

March 30, 2022

Duane was the absolute best salesman! He answered every question I had an even came in on his day off so I could look at the car! It was such an easy transaction, I did a test drive and More

by Andi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
Apr 03, 2022 -

Hendrick BMW responded

Hi Andi, thank you so much for your positive comments about Hendrick BMW! Until the next time we meet, take care!

March 27, 2022

This is my third BMW purchase, and I have nothing but praise for the entire process this time around! My team was kind, outgoing, and attentive to my specific requirements. Thank you to Jeff Shinn and Ma More

by jennifer.brooks_charlottecounseling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn, Mark Tyza and Cody Campbell
Mar 27, 2022 -

jennifer.brooks_charlottecounseling responded

This is my third BMW purchase, and I have nothing but praise for the entire process this time around! My team was kind, outgoing, and attentive to my specific requirements. Thank you to Jeff Shinn and Mark Tyza, my client advisors. I couldn't have asked for a better service from you. Cody Campbell (Finance Manager) deserves a special thank you for his professionalism, hard work, and dedication to providing excellent customer service during my entire experience with Hendrick BMW in Charlotte. The BMW 2021 Series 530I is the best car I've ever owned, thus far the best. The cars just keep getting better and better!

March 20, 2022

I had the best car buying experience ever with Asher Issacs. This purchase was my 1st BMW and Asher made sure to explain all the features of the vehicle, past service history, repairs and warranties. He More

by Andrea Carson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Isaacs
Mar 25, 2022 -

Hendrick BMW responded

Andrea Carson, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

March 11, 2022

Jeff was awesome and got us in the car we wanted for the best deal. Thanks More

by clovesd2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 14, 2022 -

Hendrick BMW responded

Clovesd2007, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

February 27, 2022

I had a fantastic experience working with Jeff Shinn at Hendrick BMW when I purchased a CPO X5 earlier this month. Jeff went above and beyond to ensure my car buying experience was not only quick and pain More

by Denise W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 01, 2022 -

Hendrick BMW responded

Denise, thank you for your kind words and this wonderful review! We hope you have a great day!

February 10, 2022

Had a great experience with Hendrick BMW thanks to Tamara Johnson. She was very professional, helped me solve issues I had with financing and directed me to the right people. Didn't think I was going to be More

by Jack and Coke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Johnson
Feb 14, 2022 -

Hendrick BMW responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 10, 2022

I am so impressed by the excellent service and utmost professionalism I received at Hendrick’s this week. Many thanks to you, David. You guided a team of professionals, while fielding lots of calls and More

by maryelizabethd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 14, 2022 -

Hendrick BMW responded

Maryelizabethd, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! Until the next time we meet, take care!

February 03, 2022

Great dealership. Very professional staff. If you're looking to purchase a vehicle I recommend Jeff Schinn to help you with yr purchase. More

by timsaxton21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schinn
Feb 06, 2022 -

Hendrick BMW responded

Timsaxton21, thank you for your kind words and this wonderful review! We hope you have a great day!

January 29, 2022

My wife needed a new car and I just bought a car from Deuan Coffey six months ago, when I bought a car for our son, Deuan was absolutely fantastic. So naturally, when I needed another car, I called Deua More

by Alex.Dembowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deuan Coffey
Feb 01, 2022 -

Hendrick BMW responded

Alex, it's experiences like yours that really keep us motivated! We're glad to hear Duane delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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