Hendrick BMW

I had a great experience working with Jeff Shinn. He really helped make a great deal come together. He really helped make a great deal come together. More

Ive gotten the pleasure to meet Mr. Duane Coffey, really great customer service and he made me feel like family the way he talked to, and treated me. I felt comfortable and very persuade Duane Coffey, really great customer service and he made me feel like family the way he talked to, and treated me. I felt comfortable and very persuaded to buy my car. 5 star employee! More

Duane was awesome. Not only was he able to find exactly what I was looking for, but he walked me through the process step by step. I would highly recommend him to anyon Not only was he able to find exactly what I was looking for, but he walked me through the process step by step. I would highly recommend him to anyone looking for a BMW. ⭐️⭐️⭐️⭐️⭐️ More

Great customer service after the sale. The sales themselves leave something to be desired. Its a slow process while in person. Browsing the Hendrick website with a salesperson is redundant The sales themselves leave something to be desired. Its a slow process while in person. Browsing the Hendrick website with a salesperson is redundant; this is something we did at home ad nauseum. We still purchased two cars here and cant say enough about the service and service staff. Well stocked amenities and comfortable lounge if you choose to wait. Dealer loaners were almost always a 10/10. More

While visiting Charlotte, my 2020 X2 Xdrive 28i run flat was experiencing pressure lost every two to three days. I contacted BMW of Hendrick and they gave me an appointment the next day. My intention was to was experiencing pressure lost every two to three days. I contacted BMW of Hendrick and they gave me an appointment the next day. My intention was to contact the Northlake dealership that was closer, but I found a number and contacted this dealership instead. And that was a blessing in disguise. My sevice advisor was Jesse Walsh and he took care of my needs immediately. Not having serviced my vehicle there before, I was unaware of the process but truly pleased with the results and quality of service and care. Jesse kept me updated via Text, the technician sent me a short video of the checks and work performed (never seen that before at a BMW dealership!!) and since I had insurance on the wheels and tires, there was no out of pocket cost! The process of getting an appoint,service and quality and care provided was outstanding. I would highly reccomend this location to all other BMW owners in the Charlotte area. My utmost thanks to Jesse and all the other staff for taking care of me so I could return home safely to Virginia. More

Chris Quaglio was very courteous, dependable and personable! It has been a pleasure working with him and the Hendrick BMW staff. We look forward to working with Hendrick BMW again! personable! It has been a pleasure working with him and the Hendrick BMW staff. We look forward to working with Hendrick BMW again! More

Robert Mann helped me order and take delivery of a BMW 430i convertible. He did an excellent job through the entire build and delivery process. It was painless and delivery was seamless. Everyone was prof 430i convertible. He did an excellent job through the entire build and delivery process. It was painless and delivery was seamless. Everyone was professional and efficient. More

Robert Mann, Sales Advisor, did an excellent job in the purchasing of our family BMW 2022 X7 purchasing of our family BMW 2022 X7 More

Hendrick went above and beyond to find the right car for me, and took me out of the car I had super easy. me, and took me out of the car I had super easy. More

Thank you Jeff Shinn! You have been a great help four times now, finding me great deals on vehicles for my family and I. Your Hendrick BMW team were on point as always. You have been a great help four times now, finding me great deals on vehicles for my family and I. Your Hendrick BMW team were on point as always. More