Hendrick BMW
Charlotte, NC
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Jeff Shinn is the best! Go to see him, you won’t be disappointed! I have financed many vehicles with Jeff, he always does a good job! Go to see him, you won’t be disappointed! I have financed many vehicles with Jeff, he always does a good job! More
Duane Coffey was very helpful in helping me find my 2017 Jaguar F Pace in the Hendrick network. This is the second car he has sold me. This is one salesman I keep his contact handy! Jaguar F Pace in the Hendrick network. This is the second car he has sold me. This is one salesman I keep his contact handy! More
Duane 'DC' Coffey was a true professional throughout the purchase of my 2019 X3, last week @ Charlotte E. Independence location. Duane educated me on the history and performance of X3, compared to their oth purchase of my 2019 X3, last week @ Charlotte E. Independence location. Duane educated me on the history and performance of X3, compared to their other fine cars/trucks. I’m a repeat buyer of BMW’s, but the professionalism from all involved was excellent. Keep up the great customer service that’s the difference, the quality of BMW vehicles do the rest. Derrick (Charlotte) More
Have an awesome experience when ever I head over to service! Very welcoming, helpful and intrigued as you arrive. Jesse Walsh takes care of me and is always there to help and very genuine. Highly recom service! Very welcoming, helpful and intrigued as you arrive. Jesse Walsh takes care of me and is always there to help and very genuine. Highly recommend coming to Hendrick Servicing and visit Jesse! More
Purchased a terrific M550 2 weeks ago and received excellent service from the entire organization, but most importantly Jeff Shinn. Jeff was attentive throughout the entire process and did a terrific excellent service from the entire organization, but most importantly Jeff Shinn. Jeff was attentive throughout the entire process and did a terrific job answer questions and ultimately helping us settle on the right car for us. This was our first experience with Hendrick BMW and Jeff, but it definitely won't be the last. More
In my opinion, Jeff Shinn has gone above and beyond helping us purchase the right car for us. He is a top notch sales person and an asset to the dealership. helping us purchase the right car for us. He is a top notch sales person and an asset to the dealership. More
Bought a fantastic pre-owned BMW M2 with the help of Jeff Shinn, a fantastic salesman at Hendrick BMW. Jeff worked with me for 8 months and put up with countless questions and dealer visits to help me find t Shinn, a fantastic salesman at Hendrick BMW. Jeff worked with me for 8 months and put up with countless questions and dealer visits to help me find the perfect car. Thank you to Jeff and the Hendrick BMW team for all of their help! More
If you want to have a good car buying experience, try Hendrick BMW, and if you want to have a great car buying experience, ask for Robert Mann. We visited a few other car dealerships and had different Hendrick BMW, and if you want to have a great car buying experience, ask for Robert Mann. We visited a few other car dealerships and had different experiences. BMW was not at the top of our list at first, but we are glad we stopped by. From the moment we walked in and requested assistance with a request for information and a test drive, we were greeted with kind attention. While I'm sure everyone is great, we consider ourselves lucky to have worked with Robert Mann. He was very kind, attentive and informative during the test drive. We loved the car, yet we had to take our time to think about it, and Robert was very patient and helpful. Given the limited car availability, Robert helped us find and order the car that matched our specifications. The whole process was very swift and seamless from start to end. From the first day, to the day when we went to pick up and pay for the car, Robert Mann was very clear, supportive, efficient, transparent, and straight-forward. It was a fun and pleasant experience. Obviously we made the right choice with the car, but what really helped was the awesome customer service experience provided by Robert Mann. We'll definitely recommend and most likely come back! Thank you! More