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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

October 13, 2022

Jeff Shinn is the best! Go to see him, you won’t be disappointed! I have financed many vehicles with Jeff, he always does a good job! More

by Amy Laughinghouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Oct 17, 2022 -

Hendrick BMW responded

Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

October 01, 2022

Duane Coffey was very helpful in helping me find my 2017 Jaguar F Pace in the Hendrick network. This is the second car he has sold me. This is one salesman I keep his contact handy! More

by onyx_mom
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Oct 07, 2022 -

Hendrick BMW responded

Thank you so much for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

Dec 07, 2022 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience!

September 30, 2022

Duane 'DC' Coffey was a true professional throughout the purchase of my 2019 X3, last week @ Charlotte E. Independence location. Duane educated me on the history and performance of X3, compared to their oth More

by Ministerderrickmitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
September 16, 2022

All is fantastic, specially Robert Mann he is outstanding, kind and professional person. Not to be mentioned very knowledgeable More

by Eddiesaa32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert mann
Sep 21, 2022 -

Hendrick BMW responded

Thanks so much for your praise and kind comments about our team. We are so glad we could help!

September 12, 2022

Have an awesome experience when ever I head over to service! Very welcoming, helpful and intrigued as you arrive. Jesse Walsh takes care of me and is always there to help and very genuine. Highly recom More

by Jonathan Carrasquillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Sep 15, 2022 -

Hendrick BMW responded

Jonathan, thank you for your kind words and this wonderful review!

September 05, 2022

Purchased a terrific M550 2 weeks ago and received excellent service from the entire organization, but most importantly Jeff Shinn. Jeff was attentive throughout the entire process and did a terrific More

by Mike M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Sep 08, 2022 -

Hendrick BMW responded

Mike M., it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

September 04, 2022

Thank you Robert Mann for great service. The experience as pleasant. I will enjoy my new BMW. More

by Hgmuldowney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mann, Jim C
Sep 08, 2022 -

Hendrick BMW responded

Hgmuldowney, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

August 31, 2022

In my opinion, Jeff Shinn has gone above and beyond helping us purchase the right car for us. He is a top notch sales person and an asset to the dealership. More

by younggirl67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Dec 07, 2022 -

Hendrick BMW responded

Thank you so much for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

August 29, 2022

Bought a fantastic pre-owned BMW M2 with the help of Jeff Shinn, a fantastic salesman at Hendrick BMW. Jeff worked with me for 8 months and put up with countless questions and dealer visits to help me find t More

by errr5073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Sep 01, 2022 -

Hendrick BMW responded

Errr5073, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!!

August 05, 2022

If you want to have a good car buying experience, try Hendrick BMW, and if you want to have a great car buying experience, ask for Robert Mann.   We visited a few other car dealerships and had different More

by PHOENIX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mann
Aug 11, 2022 -

Hendrick BMW responded

Phoenix, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

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