
Hendrick BMW
Charlotte, NC
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Visited BMW on independence blvd yesterday Ben Trask did an amazing job getting me squared away with my issue in a timely and professional manner. When you book, book with Ben Trask an amazing job getting me squared away with my issue in a timely and professional manner. When you book, book with Ben Trask More
Excellent purchase experience. My salesman, Conor, was extremely professional and responsive during the buying process. The finance department was also very helpful. I would def My salesman, Conor, was extremely professional and responsive during the buying process. The finance department was also very helpful. I would definitely recommend this dealership. More
Conor has helped us through 2 BMW purchases, one CPO and one brand new and he was extremely knowledgeable, professional and not pushy at all. Me and my husband are incredibly grateful for his help and high one brand new and he was extremely knowledgeable, professional and not pushy at all. Me and my husband are incredibly grateful for his help and highly recommend him as a sales consultant. More
The leasing experience was excellent. Xavier did a good job of communicating a Corey Biller in finance was friendly, efficient and easy to work with. I was in and out in less than 40 mi Xavier did a good job of communicating a Corey Biller in finance was friendly, efficient and easy to work with. I was in and out in less than 40 minutes. The follow up after purchase was professional, courteous and focused on customer service. Best dealership I have experienced and I have bought over 60 cars in my life. If you are looking for a BMW you won’t find better service anywhere. More
Always accurate, efficient , and quick car maintenance Excellent assistance with the Devin. Had all my car work completed well and on time. He is knowledgeable, easy to communicate with, and helpful. Excellent assistance with the Devin. Had all my car work completed well and on time. He is knowledgeable, easy to communicate with, and helpful. More
I’ve been bringing my car to BMW for service with David as my Service Manager, and he consistently goes above and beyond. He takes the time to thoroughly review the work that needs to be done, explains eve as my Service Manager, and he consistently goes above and beyond. He takes the time to thoroughly review the work that needs to be done, explains everything clearly, and ensures I’m comfortable with the process. What I really appreciate is how he makes things easier when my car needs to stay overnight by arranging transportation without hassle. Even though I live much closer to the Northlake dealership, I gladly drive 45 minutes to work with David because the level of customer service he provides is truly top-notch. His professionalism, attention to detail, and genuine care make all the difference. Thanks Stephanie More
Marianna is an amazing help at hendrick Bmw. Everybody at the dealership is extremely kind and respectful, but I really do wanna give a big shout out to Mariana. My service advisor for always he Everybody at the dealership is extremely kind and respectful, but I really do wanna give a big shout out to Mariana. My service advisor for always helping me out with all my vehicles. More