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Hendrick BMW

Charlotte, NC

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Reviews
Vehicles
4.9
707 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 707 reviews

January 31, 2026

Jeff Shinn was great to work with. He was efficient. My third BMW purchase from him. Thanks Jeff More

by Sirsgc1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
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January 31, 2026

Ben Trask is truly the reason I keep coming back to BMW. Once my car is purchased, he is the person I trust with everything that comes next, and that peace of mind is priceless. He is consistently fast, res More

by yvettevega28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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January 29, 2026

I chose this dealership MANY years ago and haven’t regretted it not even for one day! Whether it’s service needs, sales needs or just to have my questions answered, Hendrick never disappoints. The mos More

by Hendrick2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
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January 28, 2026

Took my car in for service and Mariana was my service rep. She is excellent very professional very quick very thorough. Excellent overall. More

by Aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
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Jan 30, 2026 -

Hendrick BMW responded

Aldo, we are so happy to read such a great review about Mariana and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2026

Shout outs to Rick Hendricks bmw charlotte, Ben trask Always makes it worth it, thank you for always providing great customer service and showing leadership. I won't take my vehicle anywhere else but ric More

by Jestevez2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben trask
Report | Print
Jan 31, 2026 -

Hendrick BMW responded

Jestevez2407, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2026

Have bought a few cars from here Josh in sales and Ben in service are amazing More

by Mark Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 31, 2026 -

Hendrick BMW responded

Mark Fowler, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 20, 2026

Ben Trask is the best Service Advisor I have ever met. Top notch service. The greatest personality, always greets you with a smile. To me he is the best, and his quality of service and care is beyond repr More

by lrchristian222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 22, 2026 -

Hendrick BMW responded

Lrchristian222, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2026

Great customer service at Hendrick BMW. Ben Trask is an amazing service advisor and truly cares about his clients! More

by mkfarmah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 22, 2026 -

Hendrick BMW responded

Mkfarmah, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 04, 2026

Ian was a pleasure to work with. Hendrick BMW has the best team and super easy to work with. More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiore
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Jan 08, 2026 -

Hendrick BMW responded

Eddie, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 31, 2025

I had another excellent service experience at Hendrick BMW and a special thanks to Ben Trask my service advisor. He provided exceptional customer service along with the service team. More

by jerrymammano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 08, 2026 -

Hendrick BMW responded

Jerry, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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