Hendrick BMW Northlake

My wife and I had a great experience working with JR during our oil changes . JR arranged to get us to her oncology appointment on time while our service was being done. This was exceptional customer during our oil changes . JR arranged to get us to her oncology appointment on time while our service was being done. This was exceptional customer service. Thanks JR and thanks Hendrick bmw. More

Consistently good service. From the guys that greet you, to the parts department to the service department. They are all very professional and do a great job! From the guys that greet you, to the parts department to the service department. They are all very professional and do a great job! More

JR was my adviser and was very helpful. He answered all of my questions and concerns. I highly recommend the service department at BMW Northlake He answered all of my questions and concerns. I highly recommend the service department at BMW Northlake More

Stephen provided excellent service! He was efficient and made sure I understood exactly what was happening with my vehicle through each point of service. He secured a loaner vehicle for He was efficient and made sure I understood exactly what was happening with my vehicle through each point of service. He secured a loaner vehicle for me when he learned it would take longer for my car to be fixed. I was very pleased. Thank you! More

Aaron Moore provided exceptional service, thoroughly addressing concerns and restoring my BMW X4 to smooth, flawless performance. addressing concerns and restoring my BMW X4 to smooth, flawless performance. More

Friendly environment and professional and on time service. During the service, there is an unique video update 👌 service. During the service, there is an unique video update 👌 More

Excellent service, always on time TY is my service advisor and does excellent service work with people 10 ⭐️s advisor and does excellent service work with people 10 ⭐️s More

JR in Service has helped me multiple times with my BMW, and he has always been understanding and sympathetic to my situation. He consistently provides excellent customer service, and because of that, I wil and he has always been understanding and sympathetic to my situation. He consistently provides excellent customer service, and because of that, I will always take my car to Northlake BMW. More

From the warm greeting upon entering the service bay to the complimentary car wash upon completion of your vehicle service, I always enjoy my interaction with the staff at Hendrick BMW of Northlake. the complimentary car wash upon completion of your vehicle service, I always enjoy my interaction with the staff at Hendrick BMW of Northlake. More

Had a recent service. Advisor was Jeff Day. He did a great job of keeping me informed of progress of the service. Done on time. Advisor was Jeff Day. He did a great job of keeping me informed of progress of the service. Done on time. More