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Hendrick BMW Northlake

Charlotte, NC

4.9
1,947 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,947 reviews

February 23, 2026

I’ve had a great experience. The staff are always friendly, responsive, and ready to help. I’m consistently greeted warmly every time I visit. More

by miranda.berkovich
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 26, 2026 -

Hendrick BMW Northlake responded

Miranda.berkovich, we're glad to hear you enjoyed your visit.

February 18, 2026

I have been coming her for about 10 years now. Awesome experience each time. Greatful for my service guy Jr. He went above and beyond to help me with my latest routine service. More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jr
Feb 21, 2026 -

Hendrick BMW Northlake responded

Chrissy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 12, 2026

Grace was an absolute joy to work with on my new BMW purchase. She is patient, responsive, well informed and a true professional. She made the whole process easy and the team behind her did the same. More

by CK1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Matthews
Feb 15, 2026 -

Hendrick BMW Northlake responded

Ck1, we're glad you had a wonderful experience with us!

February 10, 2026

Love this dealership! Cam, Peggy and JR are the best! Great service all the way around! More

by Othersideof45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Feb 13, 2026 -

Hendrick BMW Northlake responded

Hello Othersideof45, thank you; we appreciate your feedback!

February 06, 2026

Quick and Nice. Hendrick BMW is always on top of things, plus its always a nice atmosphere here More

by EstebanR920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bernett
Apr 04, 2026 -

Hendrick BMW Northlake responded

Estebanr920, we're glad to hear you enjoyed your visit.

February 05, 2026

Amanda is the best advisor ever! She always goes above and beyond for me and always makes sure I’m taken care of. She is one of a kind and I’m so grateful to have her! If you are thi More

by Camilla Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 07, 2026 -

Hendrick BMW Northlake responded

Camilla Walker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 01, 2026

Amanda is the greatest—an absolute gem in BMW Service. Professional, knowledgeable, and attentive, she ensures every detail is handled with precision. Communication is clear, timelines are honored, and se More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw at Hendrick BMW Northlake.
Feb 05, 2026 -

Hendrick BMW Northlake responded

Rene, we're glad you had such a wonderful experience with us!

February 01, 2026

Shane Weaver was outstanding. His personality was on point. Thank you Amanda Bradshaw for all of your help. More

by goheels1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 05, 2026 -

Hendrick BMW Northlake responded

Goheels1965, we're glad you had such a experience with us!

February 01, 2026

Amanda Bradshaw is my favorite advisor to work with. She is kind, patient, and incredibly personable. You can truly tell that she values her customers. She listens attentively to my needs and genuinely More

by somi.ogunsuada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 05, 2026 -

Hendrick BMW Northlake responded

Somi.ogunsuada, we're glad you had such a wonderful experience with us!

January 31, 2026

I cannot say enough good things about Amanda Bradshaw at Hendrick BMW Northlake. She is professional, knowledgeable, and truly looks out for her clients. Amanda is upfront about costs, communicates clearly More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 05, 2026 -

Hendrick BMW Northlake responded

Dee, we're so glad that we were able to go above and beyond your expectations!

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