Hendrick BMW Northlake

Friendly service team, Jeff Day took care of me during my routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if it's 2 hours. They have a nice lounge with refreshments, snacks and fast wifi. ;) More

The service team thoroughly inspected my vehicle to determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and made certain these issues were considered in the diagnosis. She was very professional and customer friendly. More

Best place to buy a car. Our salesman , Carl Busby , became a partner in our search for the perfect vehicle, ensuring the process went perfectly. Our salesman , Carl Busby , became a partner in our search for the perfect vehicle, ensuring the process went perfectly. More

The skilled service team correctly diagnosed the problem and took immediate corrective action. The car was thoroughly checked out, fluids topped off and washed while I waited. No second trip to the dealersh and took immediate corrective action. The car was thoroughly checked out, fluids topped off and washed while I waited. No second trip to the dealership required. More

most people dread dealing with a car dealership - not here! I look forward to seeing the staff and working with everyone. Chris Cave has taken incredible care over the last few car leases to give us th here! I look forward to seeing the staff and working with everyone. Chris Cave has taken incredible care over the last few car leases to give us the best experience. Jordan DeVore needs a shout out as well. More

Shane Weaver was efficient, funny, and easy to work with. I was in and out: I was in and out: More

I had the pleasure to work with an awesome person at Hendrick BMW North lake. Thank you Ligon for the knowledge, even though I did not purchase on the day that I came in I will be buying from Hendrick B Hendrick BMW North lake. Thank you Ligon for the knowledge, even though I did not purchase on the day that I came in I will be buying from Hendrick BMW soon and working with Ligon. More

JR in Service went above and beyond on my service visit for my daughter’s 2014 3series GT. His communication was superb something I haven’t experienced in a while in the service dept. He was able to get a for my daughter’s 2014 3series GT. His communication was superb something I haven’t experienced in a while in the service dept. He was able to get a hold of the warranty folks very quickly which they was able to approve my service concerns. JR even took my call over his lunch break!!! Very pleasant to work with even though this was my first time having him as my advisor. I will definitely request JR in the future and you should too! Kuddos to JR!! More

The Northlake BMW team were very professional and helpful. We were pleased with the results and were taken care of promptly. Much appreciated. helpful. We were pleased with the results and were taken care of promptly. Much appreciated. More

The staff were knowledgeable and friendly and the wait time was less than 2hours. Overall a great experience. time was less than 2hours. Overall a great experience. More