Hendrick BMW Northlake

Taking a car in for service is usually a lengthy and drawn out process with hidden fees and surprises. JR helped us to get in and out quickly, he reviewed the cost projections up front and helped us wit drawn out process with hidden fees and surprises. JR helped us to get in and out quickly, he reviewed the cost projections up front and helped us with a quote on a repair. I really appreciate the honesty and the quality of the service. More

Extremely satisfied with the service I received. Everyone was helpful and seemed to care about making sure I was okay. My car is driving much better. Everyone was helpful and seemed to care about making sure I was okay. My car is driving much better. More

Everyone was very helpful, especially Peggy Caple and Ian Sampson. Peggy made sure that I understood everything that was going on. Sampson. Peggy made sure that I understood everything that was going on. More

I took my car in for an oil change only, when I drive my car 2 days later I have no breaks!!! No previous brake issues until I declined the “brake flush” my car spills still stop! car 2 days later I have no breaks!!! No previous brake issues until I declined the “brake flush” my car spills still stop! More

As always they took great care of me. William was excellent. Very pleased with their service department. William was excellent. Very pleased with their service department. More

You can see that if they want to help with their concerns. They are clear in their approaches. concerns. They are clear in their approaches. More

Extremely satisfied with the outstanding service I have received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and cou received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and courteous. More

I would rather drive 35 minutes out of my way versus 7 minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! More

My car was towed in on a Sunday due to highway damage and my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked wi my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked with! More

I was on the fence about upgrading to a newer car, came into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with everything I wanted. So glad I came in! More