Hendrick BMW Northlake

Had a great experience, was told what I needed at this time and got it done time and got it done More

Service was thorough, professional and pro-active. Options were clearly explained and I was kept informed of the progress. Chris Deyton and William Guevara are exceptional in their customer service. Options were clearly explained and I was kept informed of the progress. Chris Deyton and William Guevara are exceptional in their customer service. More

Excellent service for BMW. Jesse Pulido was great to work with and kept me informed of status .Thanks. Jesse Pulido was great to work with and kept me informed of status .Thanks. More

Since 2008 I am a customer of Hendricks BMW and I moved to the Northlake Location to do my services and purchases since their opening. I had about 5 advisors during these years. All the Advisors were good to the Northlake Location to do my services and purchases since their opening. I had about 5 advisors during these years. All the Advisors were good at what they do. However, since I was introduced to Amanda Bradshaw by Matt Pinnell, this made my experiences so commendable. Amanda Bradshaw is God Sent. She is very, very accommodatable. I trust every word that she says, they are no second guessing. Since my vehicles are under Amanda's care I do not need to worry for I have yet to experience the unexpected. Please keep her and give her additional responsibilities with Growth. More

Amanda Bradshaw at Hendrick BMW Northlake was fantastic. She stayed on top of everything, kept me updated, and explained everything clearly. She made me feel like family, and that kind of care is rare. I’ll She stayed on top of everything, kept me updated, and explained everything clearly. She made me feel like family, and that kind of care is rare. I’ll definitely be asking for Amanda again. More

The quality of the people i have dealt with over the years have been off the CHART. years have been off the CHART. More

We have taken our cars to Hendricks for many years with full confidence in performance. full confidence in performance. More

Shane and his team did a great job. Including my favorite service advisor. Amanda Bradshaw. Including my favorite service advisor. Amanda Bradshaw. More

Brandon Andes at Hendrick Northlake BMW was very knowledgeable and patient while allowing me to test drive several difference cars/SUVs before I purchased a new BMW. knowledgeable and patient while allowing me to test drive several difference cars/SUVs before I purchased a new BMW. More

Picked up car was dirty after having it two days also was there to get an estimate on some scratches on bumper was never done . there to get an estimate on some scratches on bumper was never done . More