Hendrick BMW Northlake

This dealer ship exceeds every expectation I have for a business, from the minute you arrive to the time you leave the employees could not be more courteous, engaging and accommodating. The facility is nea business, from the minute you arrive to the time you leave the employees could not be more courteous, engaging and accommodating. The facility is neat, clean and first class. The inventory is full with new and used vehicles. If you’re looking for a BMW, this is the place to go! More

Everyone in the service department was great especially Amanda who took care of my service. Amanda who took care of my service. More

Andrew Johnson was very helpful & professional. He was very responsive and made sure we stayed up to date on my cars status when I brought it in for service. I would highly recommend! He was very responsive and made sure we stayed up to date on my cars status when I brought it in for service. I would highly recommend! More

Jeff Day has been our go to guy any time we need maintenance on our BMW! Always top notch service and always gets me a loaner if I need it! Thanks Jeff! maintenance on our BMW! Always top notch service and always gets me a loaner if I need it! Thanks Jeff! More

Amanda Bradshaw at Hendrick BMW Northlake provides truly outstanding customer service. She is consistently kind, professional, and incredibly attentive to her clients’ needs. From the moment you arrive, Ama outstanding customer service. She is consistently kind, professional, and incredibly attentive to her clients’ needs. From the moment you arrive, Amanda makes you feel valued and taken care of throughout the entire service process. What really sets her apart is how far she goes above and beyond to help. She communicates clearly, follows through on every detail, and genuinely cares about making the experience as smooth and stress-free as possible. In an industry where great service can be hard to find, Amanda stands out as someone who takes real pride in helping people. Hendrick BMW Northlake is fortunate to have her, and I would highly recommend asking for Amanda if you want exceptional service and a first-class experience. More

Amanda Bradshaw is an absolute customer service professional. Proactive, knowledgeable, helpful and a delight. Great advice and service is so refreshing! professional. Proactive, knowledgeable, helpful and a delight. Great advice and service is so refreshing! More

Amanda Bradshaw my service advisor was second to none. She helped and supported me through the entire process. She will be the reason to always bring my car to Northlake for service. She helped and supported me through the entire process. She will be the reason to always bring my car to Northlake for service. More

Outstanding customer service in the service department. Always go the extra mile. Extremely pleased with the service of my vehicle. Always go the extra mile. Extremely pleased with the service of my vehicle. More

My service advisor was JR. He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Tha He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Thanks JR. More

When I brought my car last year, Gray was outstanding! When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services a When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services and sales. More