Hendrick BMW Northlake

Our advisor was informative and pleasant. We definitely we do business with Jeff going forward We definitely we do business with Jeff going forward More

Hendricks has been servicing my X5 since I purchased it. Not only has the dealership provided excellent service but Jeff Day has, without fail, always been courteous, efficient, prompt and thoughtful in all Not only has the dealership provided excellent service but Jeff Day has, without fail, always been courteous, efficient, prompt and thoughtful in all of our interactions. It is a pleasure for me and my X5 to be so well taken care of. I highly recommend both Hendricks & Jeff Day for their exceptional service. More

Great facility, great staff, great management! Very enjoyable experience. Would buy from them again in a heartbeat! Very enjoyable experience. Would buy from them again in a heartbeat! More

J.Limthong was my service advisor and he went above and beyond yo make my service worthwhile..He was professional and pleasant. The waiting room was packed but he made he delivered the one on one experienc beyond yo make my service worthwhile..He was professional and pleasant. The waiting room was packed but he made he delivered the one on one experience to make my waiting pleasant More

I’ve been bringing my car to Northlake BMW since 2020, and JR always goes above and beyond to make sure everything is taken care of. He’s honest, knowledgeable, and keeps me updated throughout the service and JR always goes above and beyond to make sure everything is taken care of. He’s honest, knowledgeable, and keeps me updated throughout the service. It’s rare to find someone who takes that kind of pride in their work these days. Highly recommend both JR and the whole service team — they make car maintenance easy and stress-free! More

Great experience, wonderful product, no high pressure sales pitch, knowledgeable staff . Easy from start to finish! sales pitch, knowledgeable staff . Easy from start to finish! More

Was very impressed with the professionalism, knowledge and courtesy of both Grey and Shane during the purchase of our 2025 X5. Shane's help with the paperwork and familiarization with the features was a g and courtesy of both Grey and Shane during the purchase of our 2025 X5. Shane's help with the paperwork and familiarization with the features was a godsend. Very pleasant buying experience, though not surprising as we have been Hendrick BMW clients for novel 25 years. Well done! More

Prompt attention. Frequent and meaningful status updates. All employees were cordial and willing to help. Steven Simpers my service rep was outstanding. Frequent and meaningful status updates. All employees were cordial and willing to help. Steven Simpers my service rep was outstanding. More

Service was quick and great! Very attentive to what I needed and will to help in anyway. Very attentive to what I needed and will to help in anyway. More

Very nice and clean. Everyone I came in contact with was more than willing to help me . Everyone I came in contact with was more than willing to help me . More