Hendrick BMW Northlake

Jr is the best service advisor at BMW he always goes above and beyond with anything I need I’ve deal with him for over 4 years and he never disappoints above and beyond with anything I need I’ve deal with him for over 4 years and he never disappoints More

Jeff Day was incredibly helpful with my X3 on this visit. Additionally he was able to assist with a car (‘99 Z3) that I have been having trouble finding someone to work with. As I have been turned away by ot Additionally he was able to assist with a car (‘99 Z3) that I have been having trouble finding someone to work with. As I have been turned away by other dealers, due to its age. Jeff assured me that he can get me with qualified technicians at this dealership. More

Hendrick BMW Northlake has been a great community partner with Devonshire Elementary! The support that Cam and his team provides to our school goes such a long way and is greatly appreciated! with Devonshire Elementary! The support that Cam and his team provides to our school goes such a long way and is greatly appreciated! More

Northlake provides excellent service and Jeff Day makes the process so easy. Jeff kept me informed at each step and made sure I was aware of what was needed. I couldn’t believe how quickly they made the re the process so easy. Jeff kept me informed at each step and made sure I was aware of what was needed. I couldn’t believe how quickly they made the repair and I couldn’t be happier! More

Came in for a routine oil change. They found a few other things on inspection that needed upkeep. Jeff Day did a great job keeping me informed of everything going on and answered all They found a few other things on inspection that needed upkeep. Jeff Day did a great job keeping me informed of everything going on and answered all my questions. I always appreciate driving away with my car freshly washed. Great job everyone! More

I discovered a tire issue the night before, so called the service department that morning & they could fit me in within the next 30 minutes for an appointment. There was a bolt in one of of my tires & the re service department that morning & they could fit me in within the next 30 minutes for an appointment. There was a bolt in one of of my tires & the related tire was in stock -- so easy replacement with the tire/wheels package that I bought with the car. Blaire called my Uber to take me to work & bring me back to the dealership when it was done. I always enjoy the chance to get a quick coffee on their fancy machine & check out the latest snacks. More

I was addressed right away & asked about my car service. Fast check in process. Friendly service team. Nice clean loaner vehicle fully loaded, & very new. Fast check in process. Friendly service team. Nice clean loaner vehicle fully loaded, & very new. More

Enjoyed working with Jeff Day to get my brakes replaced on my X3. Thanks for the excellent service. on my X3. Thanks for the excellent service. More

Jeff Day in service was helpful, communicated timely, and delivered good service. I will continue to have my vehicle serviced there. delivered good service. I will continue to have my vehicle serviced there. More

As always the service was excellent, all my questions were answered and all the issues with my car were resolved were answered and all the issues with my car were resolved More