
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Appointment on a mon at 1:30 to check battery under warranty. At 5pm on Tue I called them to learn car had not been touched. I called them again at 3:30 on Wed to discover car would be done by 10am o warranty. At 5pm on Tue I called them to learn car had not been touched. I called them again at 3:30 on Wed to discover car would be done by 10am on Thur. They called at 9:50am Thur to say car was ready. 3 1/2 business days for battery check/ replacement WITH appointment and no outbound communication is unacceptable. Apparently you need more service personnel More
Great customer service from Brandy and the other employees, were friendly and helpful. I will recommend very well to my family members and friends. employees, were friendly and helpful. I will recommend very well to my family members and friends. More