Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Do not go to this dealer! I bought a car from them. I called the salesman, but he refuses to call back. I called the.manager but he doesn't answer the phone. I have left countl I bought a car from them. I called the salesman, but he refuses to call back. I called the.manager but he doesn't answer the phone. I have left countless messages. No one is returning my phone calls, or my texts, or my emails. I am going to report them to the states attorney's office. Do yourself a favor, and don't buy anything from this company. More
Awesome Jessica has taken care of repairs/service on all three of my vehicles. She has always communicated well with the status and repair process. I’ll alway Jessica has taken care of repairs/service on all three of my vehicles. She has always communicated well with the status and repair process. I’ll always continue to go here for service. Thanks again, Nathan More
Staff very helpful and welcoming. Took my journey in for a oil change, they notice a leak and took care of it.. Fast service and they always do a great job! David was very helpful. Took my journey in for a oil change, they notice a leak and took care of it.. Fast service and they always do a great job! David was very helpful. More
Ask for Brandy Maynes Overall experience good. Closer wasn’t forthcoming on financial information which led to unnecessary tension over “hidden” fees. Brandy was incredibly Overall experience good. Closer wasn’t forthcoming on financial information which led to unnecessary tension over “hidden” fees. Brandy was incredibly helpful and attentive. Answered every question I had and stuck with me till the end. Made me feel like I was the only one there. More
Awesome From the moment I walked in, I was made to feel welcomed and accepted. I would definitely recommend this dealership. The have a customer for life. From the moment I walked in, I was made to feel welcomed and accepted. I would definitely recommend this dealership. The have a customer for life. More
Over priced unnecessary add-ones. Went to the dealer to consider a 2015 truck purchase and discovered the posted price did not include significant dealer upgrades. They tacked on $495 Went to the dealer to consider a 2015 truck purchase and discovered the posted price did not include significant dealer upgrades. They tacked on $495 for nitro in the tires, $895 for surface protection, and $863 for Karr Security. These unnecessary items added almost 10% to price of the vehicle. If you go, hold your ground and don't let them cry to you that they are not making a profit or are selling the vehicle at a loss. They get no because they won't negotiate these items. P.S. Three follow up calls to request missing paperwork for Karr Security were never returned. More
Said job was completed when it wasn’t I would have given this review stars except one of the items (a malfunctioning security system) that I asked them to look at was checked off on the wo I would have given this review stars except one of the items (a malfunctioning security system) that I asked them to look at was checked off on the work order and it was not actually addressed. No one told me they couldn’t fix it. They just acted as if it was complete. Jessica was very helpful and awesome in setting up the appointment and following through with me. Sadly unless I hear that something has changed I can’t bring my Jeep back here for any service. How can I believe the workers have actually changed my oil if they were willing to lie about this. There are three Jeep dealers about the same distance from me. People need to take pride in getting there work done but as a consumer all I can do sadly is take my business somewhere else. I hope the person that worked on my vehicle is spoken too and that change occurs. More
Always a good experience Enjoy visiting the dealership for routine service on my vehicle. Staff is always friendly, punctual and courteous. I have never had a problem with any Enjoy visiting the dealership for routine service on my vehicle. Staff is always friendly, punctual and courteous. I have never had a problem with any service provided. More
Bad Service They had my Jeep all day and couldnt find anything wrong. Very common problem and still couldnt find anything. Also drove my Jeep for 14 miles. I have They had my Jeep all day and couldnt find anything wrong. Very common problem and still couldnt find anything. Also drove my Jeep for 14 miles. I have a tracker installed and it shows they drove it to a residence in Menifee. Im waiting on a call back from management but nothing to this date.. Was not given a receipt for what was performed. More
Wasn't boring The staff were curtious polite and helpful . When I left I felt new friends were made while waiting. Everybody seemed to be happy and proud to be wor The staff were curtious polite and helpful . When I left I felt new friends were made while waiting. Everybody seemed to be happy and proud to be working there More