Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Can't get a call back I bought a week ago today, and it was easy to get a hold of my salesperson later that day when I couldn't start my vehicle. I have since been trying t I bought a week ago today, and it was easy to get a hold of my salesperson later that day when I couldn't start my vehicle. I have since been trying to contact him to find out when I can get my spray on bed liner installed and now I can't get a call back. I have asked if anyone else can help me and they were not able, so they said. I was originally scheduled to work with Marlon, but he scheduled me on his day off. When he was called he denied it, but it was on the board along with a another appointment after me. My sales person was Sean Jean-Louis, he replaced the woman that had to leave in the middle of showing me the trucks. However, your parts department was GREAT, they did not lie or beat around the bush. They found the mirrors I wanted installed, I don't remember the finance guys name, but he made sure that the mirrors were added to the purchase order. So I am waiting, and my check still has not been deposited even though the money has been there since Tuesday ( a day earlier our agreement). More
It was great Everything was great. The attention to detail and customer communication was excellent. The explanation of the work required and work suggested was al Everything was great. The attention to detail and customer communication was excellent. The explanation of the work required and work suggested was also very helpful. More
Good pricing but hide extras in deal Offered me 3% below invoice and pressured me to drive 2-3 hours to there lot to finalize, after several emails figured out they were going to require Offered me 3% below invoice and pressured me to drive 2-3 hours to there lot to finalize, after several emails figured out they were going to require 2500 worth of accessories they didn’t plan to mention till I got there More
Quickest Car Purchase we have ever done. We found the car we wanted online, did all the price negotiations on line with a very responsive salesman. Jose Cardosa was very quick to respond to o We found the car we wanted online, did all the price negotiations on line with a very responsive salesman. Jose Cardosa was very quick to respond to our messages and when we had an agreement on the deal, we went down to do the paperwork and it was all done just waiting for us to sign. We would mention that it was a two man team that made our experience fantatstic. Thank you Junior!!! More
Dodge Truck Service Diego gave great service and kept me informed on the progress of our truck. Being open late also helps to pick up vehicle after work. Diego gave great service and kept me informed on the progress of our truck. Being open late also helps to pick up vehicle after work. More
Amazing Staff!!! I don't even know where to start. The vehicle was a 2016 Toyota Sienna. My dream vehicle first of all. It was priced way below KBB, and they gave me a I don't even know where to start. The vehicle was a 2016 Toyota Sienna. My dream vehicle first of all. It was priced way below KBB, and they gave me a great deal for the Forth of July event. The salesperson was Paul. He was so awesome. He pulled the car up for us to look at. Answered all of our questions. He was down to earth, personable, and real. He was not pushy at all. Very knowledgeable and didn't care to make money off of you. The whole staff and experience was perfect. I got a great car from a great dealership. The only thing that I would change is the time it took. We got there at 713 to look at the vehicle and didn't leave until 1050. Other than that I will buy from them again!!!!! More
New Battery Jessica was a huge help and getting me a discount on labor. It made me feel like I paid for was fair deal. I will go there for service again. Jessica was a huge help and getting me a discount on labor. It made me feel like I paid for was fair deal. I will go there for service again. More
2019 Ram 1500 easy scheduling friendly service. vehicle was completed in minimal time. I was provided transportation from the dealership and picked up when the serv easy scheduling friendly service. vehicle was completed in minimal time. I was provided transportation from the dealership and picked up when the service was completed, More
Great Service My wife brought our 2017 Journey in for an oil change. They did that and a 27 point inspection. She was done and outta there in less than 30 minutes My wife brought our 2017 Journey in for an oil change. They did that and a 27 point inspection. She was done and outta there in less than 30 minutes with a factory certified oil change. Best way to keep your vehicle in tip top condition. We have bought 4 vehicles from this dealership, and would/will buy more in the future. More
Car purchase Dave was very nice gave us a great deal and got paper work done within 20 min he even got my car detail and filled it up with gas. Dave was very nice gave us a great deal and got paper work done within 20 min he even got my car detail and filled it up with gas. More