Hemet Chrysler Dodge Jeep Ram

10/10 The customer service was great, friendly environment, if I ever purchase another vehicle it will be from Hemet CDJR. Next time I’ll stick to my guns a The customer service was great, friendly environment, if I ever purchase another vehicle it will be from Hemet CDJR. Next time I’ll stick to my guns and keep my price in mind. More

Professional and attentive. Just a group of nice people. Have not given any reason to question their integrity, unlike others. Always professional and courteous. Thank you Diego Just a group of nice people. Have not given any reason to question their integrity, unlike others. Always professional and courteous. Thank you Diego and Carlos in service and Sergio in management whom always is there when needed. More

Great and fast service Made an appointment for oil change, very courteous, fast and complete service from when I first arrived until done. Always considered On my way time Made an appointment for oil change, very courteous, fast and complete service from when I first arrived until done. Always considered On my way time and comfort. More

Pleasant Experience! My Salesman Eric Sanchez was the most patient salesman I think I have ever met! He sat with me the entire process when he wasn't helping get my payme My Salesman Eric Sanchez was the most patient salesman I think I have ever met! He sat with me the entire process when he wasn't helping get my payment sufficient! My test drive was pleasant, and Eric's personality is exactly what the dealership needs! More

Sold a defective Ram 1500 "Brand New" Unfortunately I have to put 1 star otherwise I would put zero... Simply put they have sold me a defective truck. 1.5 weeks after buying a brand new tr Unfortunately I have to put 1 star otherwise I would put zero... Simply put they have sold me a defective truck. 1.5 weeks after buying a brand new truck from these guys, the truck complete shuts down while driving on the main freeway. Emergency lights weren't even working. The truck gets towed to lake Elsinore which is their sister dealer. The service guy says it's the Body Control Module that has failed. From what I understand that is a major system failure .... So the solution is to replace the part!!!! On a brand new 2 week old car that has less and 300 miles on it. There is no guarantee that this is not going to happen again. I have contacted the Hemet dealership ( sales dept) multiple times to only get a response that is " the car is at lake Elsinore service dept.... its for them to deal with... I need to contact them" I keep getting bounced between Hemet and Lake Elsinore. As a customer who just purchased the car and discovers its was sold with a major defect, I feel they have not at all tried to resolve this. When you call interested in buying a car, they are quick to call multiple times with extensive follow ups, but when a defect is identified on a new car they sell.... then the lack of service really shines. We attempted to contact the owner, operations manager, general manager, emailing them with a detailed account of our situation, they have yet to reply. These guys only care about getting you off the lot as quickly as possible with a car and don't care resolving the issues at hand in an appropriate manner!!! More

Quick and easy I walked into the dealership and explained what we were looking for. The team helped us move quickly through the transaction. We found the Jeep Wrangl I walked into the dealership and explained what we were looking for. The team helped us move quickly through the transaction. We found the Jeep Wrangler in the correct trim that we were looking for. More

Purchasing a vehicle Jack is a very understanding salesman. We had a situation of dealing with a death in which the deceased still owed money on his vehicle. We were not Jack is a very understanding salesman. We had a situation of dealing with a death in which the deceased still owed money on his vehicle. We were not “pressured” into buying a vehicle. Very understanding. We worked with George as well as Jason. It really felt like being part of the Hemet Dodge family. My only complaint would be how long it took to get the paperwork etc done. We were told someone called in sick so that is why there was such a long wait. More

Hemet CDJR is the Best Team in Southern California to help you find the car to fit your needs and your budget. They guide you all the way throughout the purchasing of your vehicle and make sure that y to help you find the car to fit your needs and your budget. They guide you all the way throughout the purchasing of your vehicle and make sure that you become acquainted with all the amenities it has to offer. In brief they coach you so you do not feel alone but rather protected and ready for your investment so you can get the best for your money. Feel free to contact them, you will be happy you did. It is worth the trip all the way to Hemet. Ronaldo Lacayo More

Great service Easy to get an appointment, fast and friendly service. The guys who take car back and bring it up are always nice and courteous. Jessica is always hel Easy to get an appointment, fast and friendly service. The guys who take car back and bring it up are always nice and courteous. Jessica is always helpful. More

Unorganized The final product was done correctly. However, upon arriving for the appointment set up by the dealership upon purchase of a Jeep, my wife was initia The final product was done correctly. However, upon arriving for the appointment set up by the dealership upon purchase of a Jeep, my wife was initially told they would not be able to do the service, because of miscommunication between sales and service. My wife was told I may have to come back and reschedule for another day. Eventually, the issue was worked out with Diego in service, and completed at the time initially agreed upon during the vehicle purchase. Issue was not actually with service, it was with whoever made the appointment and didn't coordinate with service. More