Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Unprofessional and scammer This dealership offers the best possible prices on autotrader.com and other online sites. Bottom line is that they are unable to sell their cars for t This dealership offers the best possible prices on autotrader.com and other online sites. Bottom line is that they are unable to sell their cars for the prices advertised. We wasted two full days at this dealership. We couldn't agree on the trade in value of the car I wanted to trade in, so instead I arranged a casher's check and my own financing. After calling the dealership he confirmed we had a deal. After going there the second day (3 hour drive) all of a sudden the deal had expired and they were trying to force unwanted options in, trying to bump the price up by $9K. Terrible customer customer service and a total scam this dealership is. Don't waste your time or money here. More
steering had a steering problem that could lead to accident, took to another dealer who did not fix because they did take time to see recall, thank goodness yo had a steering problem that could lead to accident, took to another dealer who did not fix because they did take time to see recall, thank goodness you did and now I feel safer. Thanks More
Jessica Gonzalez is by far the best customer service agent I have ever dealt with my entire driving life. She is the first point of contact at Hemet Dodge, Chrysler, Jeep and she truly makes the public agent I have ever dealt with my entire driving life. She is the first point of contact at Hemet Dodge, Chrysler, Jeep and she truly makes the public feel welcome at the dealership. She is also helpful and focused on the customers at all times while they are working with her. This level of service is almost unheard of these days, but luckily we still have Jessica and Hemet Dodge Jeep to deal with and walk away knowing I received nothing but professional service. I am a customer for life! More
Best customer service team. The staff at Hemet Chrysler Dodge Jeep is top notch. You are greeted as soon as you walk in the door with a warm hello! If everyone is busy, they take The staff at Hemet Chrysler Dodge Jeep is top notch. You are greeted as soon as you walk in the door with a warm hello! If everyone is busy, they take the time to acknowledge you and let you know someone will be with you right away. They update if there is going to be a delay and this is fantastic because you are left wondering what is going on. They always provide the best pricing possible and the shortest service time without skipping over steps or doing anything less than a professional job! Keep up the great work! . More
Overall not great I called the dealer about a dozen times spoke to 4 different sales reps and requested information via the website about the same amount of times with I called the dealer about a dozen times spoke to 4 different sales reps and requested information via the website about the same amount of times with no response to my questions. I finally called the branch manager directly and was able to make a deal with him after 3 days of trying. I dont think i was taken seriously before which was very disappointment. I will give xxxxxxthough to the Branch manager and the sales rep that finally helped me. they got the job done. the only other thing that was weird is that i didnt want to pay fo the already installed anti theft system so it was disabled and still left in the jeep. I dont understand this if your going to just let me have it why not let me use it???? More
Very good experience Long wait, but expected i guess. Kevin was great and the overall experience was really pretty good. They even drove the new car to my home 25 miles Long wait, but expected i guess. Kevin was great and the overall experience was really pretty good. They even drove the new car to my home 25 miles away. More
Promised me a price. Gave me that price. Almost all dealers do the same kind of thing. But at the end of the day, they still beat every other dealer I went to by at least $1,000. I will defin Almost all dealers do the same kind of thing. But at the end of the day, they still beat every other dealer I went to by at least $1,000. I will definitely give them a call when it comes time for my next vehicle. More
Excellent general service on a weekend. Helped by service advise Diego, who was kind, professional, detailed and kept me updated as to the status of my vehicle. Highly recommend Hemet Chrysler. Can’t wait to advise Diego, who was kind, professional, detailed and kept me updated as to the status of my vehicle. Highly recommend Hemet Chrysler. Can’t wait to visit the new location when it opens soon. More
Great people to work with. Very friendly. I was very happy with everyone from the moment I walked in. I have experienceed other dealerships and this one was by far the best I have felt with it I was very happy with everyone from the moment I walked in. I have experienceed other dealerships and this one was by far the best I have felt with it. I highly recommend everyone to look at cars here. More
Great service! Brandy is one of the absolute best salespeople that I have ever dealt with. She is an incredibly great asset to your dealership. Your GM on the Brandy is one of the absolute best salespeople that I have ever dealt with. She is an incredibly great asset to your dealership. Your GM on the other hand, insisted on leaving the doors open on a 50 degree morning making the inside as cold or colder than the outside and walked around with a megaphone blasting siren noises (inside the dealership). NOT COOL. More