Hemet Chrysler Dodge Jeep Ram

Unless you’re desperate, avoid. This is my 3rd time at this dealership. First time was with my MIL, they sold her a lemon and then tried to give her the runaround about it. The sec This is my 3rd time at this dealership. First time was with my MIL, they sold her a lemon and then tried to give her the runaround about it. The second time my wife and I came for the Pacifica special “lease this model for x amount of dollars”, the third time I was with my FIL helping him purchase a truck. Each time, has been worse than the previous. Ernie, is the absolute cookie-cutter definition of a sleezy salesman. To give you a few examples, he said MOPAR won’t allow aftermarket trailer brakes to be installed on their trucks. Then proceeded to tell me that the MOPAR trailer brake for this truck would be $1,300 after installation (the MOPAR part is $300 and the installation takes about an hour). He then told me “RAM doesn’t offer a mobile app for the trucks that has the same perks as this $3,000 KARR security system” but they do and it’s $15/month… he also said “yea Chrysler advertises that lease deal on their cars but that car doesn’t exist, it’s probably just to get you in the door.” To give clarity, it was a hybrid Pacifica Touring for around $400/month. He said “that model doesn’t exist but this Touring L I can lease you for $956/month”. They do the same BS that every big dealership does: “oh yea our car is advertised at $X but we installed these $5,000 worth of options on it so the price is ACTUALLY $5k more and no you can’t remove the options” (false advertising lawsuit incoming). Mo was a very friendly finance manager and although he rushed through everything, he was at least willing to be slowed down when we had questions and helped where we had questions. Although my FIL signed the paperwork, he is very disappointed he did and regrets giving business to this establishment. Not a single aspect of this transaction was done in good faith and if I wasn’t with my father in law I can’t imagine how much worse they would’ve screwed him More

Awesome, quick, welcoming Jessica was overwhelmingly nice, quick to ask me what all were my concerns for my vehicle. nice, quick to ask me what all were my concerns for my vehicle. More

Jake, sales person who worked with us, friendly and helpful. We came in, signed the paperwork, and out within an hour. This is a much experience as we drove 60 miles to the dealership, and we were back helpful. We came in, signed the paperwork, and out within an hour. This is a much experience as we drove 60 miles to the dealership, and we were back the rode quickly. Great experience. I have telling my family and friends about your dealership and will send business your way. More

It was OK It was an OK experience financing was great sales rep needed to pay a little more attention sales rep needed to pay a little more attention More

terrible communication and customer service , service wasn't completed , waste of time bad service wasn't completed , waste of time bad service More

Great No No No No No No No 👎 Nope Nope Nope Nope Nope Nope Nope More

Friendly Quick Great service And very cheap parts and great environment Perfect Always trying to help great environment Perfect Always trying to help More

The dealership delivered my new 2023 Dodge Challenger Hellcat in immaculate condition. Very happy with the staff and salesman at the dealership. Hellcat in immaculate condition. Very happy with the staff and salesman at the dealership. More

The service rep was very welcoming. He took his time with all my concerns and addressed them even though it was close to closing time. My car was in and out. Very fast clean service He took his time with all my concerns and addressed them even though it was close to closing time. My car was in and out. Very fast clean service More

Every person I worked with was amazing Sales team is top-notch, as well as The person approving the final amounts top-notch, as well as The person approving the final amounts More