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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

October 09, 2020

Super awesome sales person, Jerry was amazing explained everything in details one of my best experiences yet. Will further purchase from him. Thank you so much! More

by Arlene1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers, Jerry Becerra
Oct 11, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Arlene! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

October 09, 2020

Carlos and team were awesome! I am always concerned Carlos and team were awesome! I am always concerned with the cost and efficiency of car repairs! Carlos was able to keep the repairs within my pri More

by CHEFBUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
Oct 11, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos here at Hemet Chrysler Dodge Jeep Ram.

October 08, 2020

Mario and jerry made this sale gave me a great deal that I couldn’t refuse and got my new Dodge Charger R/T thank you More

by urielsalazar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gallegos, Jerry Becerra
Oct 08, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Uriel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and congratulations on your new Dodge Charger R/T! Please don't hesitate to reach out if you need anything else.

October 08, 2020

Worst dealership I have ever encountered. They are extremely unorganized. It took me 5 hours to purchase the vehicle. They have many people but they seem to be just lingering around. Half of the perso More

by ANABELOBROVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shana
Oct 25, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon. Sales: GM@HemetCDJR.Com

October 08, 2020

Service DEPT can not figure out what is malfunctioning 2 visits 10 days in their shop . Still in your shop at this time . I m still waiting for return call from Diego. More

by BWede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your patience, while our service department figures out what the problem is. We strive to make sure that all of our customers leave happy. Service: ServiceManager@HemetCDJR.Com

October 08, 2020

Service was great. Did not have and problems getting done what I needed. They took care of me and made it fast. Thank you service department More

by MATTBRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Oct 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2020

The staff was very attentive. Kept me advised on all the work that was being done on my Jeep. Jessica was very knowledgeable and efficient. She was also very friendly. When the ordered part was wrong I wa More

by Kmarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Norton was very helpful also. A very friendly and nice young man, Jessica Gonzalez
Oct 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with our service department. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 08, 2020

Amazing work timely and efficient. Jonathan Martinez did a great job and let me know or all options. He went above and beyond his titled to deliver customer service More

by Rhanna23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez is the man hooked my car up. Great price and exceptional knowledge.
Oct 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2020

Service department was very helpful and friendly. Vanessa helped me and was very tentative to my needs and made sure I was informed and satisfied with my work. More

by VBORJONSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

October 06, 2020

This location doesn't even deserve 1 star! Truck is in the shop for the 3rd time now, same reason and the service manager won't even call us back or provide a rental car. Each time we call, the receptioni More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Jessica Gonzalez
Oct 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at ServiceManager@HemetCDJR.Com so we can learn more about your visit?

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