Hemet Chrysler Dodge Jeep Ram

Took my 2013 Dodge Challenger in for service service department representative Leo was quick to help me resolve a problem with my car to get the job done right the first time department representative Leo was quick to help me resolve a problem with my car to get the job done right the first time More

Took a month to get my car fix but I was very satisfied with all the help I received! Did a such a great job & the customer service was top notch(: thanks Jessica Gonzales & your team for taking care of my with all the help I received! Did a such a great job & the customer service was top notch(: thanks Jessica Gonzales & your team for taking care of my vehicle! More

Treated us like they genuinely cared about us. Very comfortable atmosphere. Everybody seemed to truly enjoy working there and helping us. Loved the music. Only issue I have is we were promised a ful comfortable atmosphere. Everybody seemed to truly enjoy working there and helping us. Loved the music. Only issue I have is we were promised a full tank of fuel and DEF fluid. Truck only had half a tank of DEF. We love our new truck. The dealer closer to home couldn't compare to you guys. It was worth the 1 hour drive. More

It was a pleasant experience Diego was very nice , I was given an hour and a half time that my car would be ready and it was ready in 1 hour which was great. given an hour and a half time that my car would be ready and it was ready in 1 hour which was great. More

The service, communication and quick turnaround were very much appreciated. Thank you for making me feel like I was an important part of your business. much appreciated. Thank you for making me feel like I was an important part of your business. More

I got a price on True Car that they would not honor without adding on 4000 in aftermarket accessories: KAR security KART GPS KART finishing touch and nitrogen fill. Well on the test drive I asked D’An without adding on 4000 in aftermarket accessories: KAR security KART GPS KART finishing touch and nitrogen fill. Well on the test drive I asked D’Angelo if this truck was capable of remote start from the iPhone app like my friend has and he told me yes come to find out this truck does not have Uconnect access on it and it’s not capable of remote start. I am not familiar with Dodge products or you connect I rely on the sales person to answer my questions and not sell me what I don’t wany. They advertise this truck has 0% financing for 72 months I called down and spoke with Eddie and asked him three times if this particular truck was one of the select vehicles there was eligible for 0% for 72 months and he told me yes I go down to the dealership and in fact it is not available for 0% for 72 months I have almost 800 credit score. Every time I call the dealership it rings forever or someone picks up and hangs up without saying anything or they tell me someone will call me back which never happens. The price of the vehicles might be aggressively priced but everything else about this dealership is horrible including the customer service and lies lies lies the only reason why I purchased from them is because of the price of the vehicle but there’s many other issues I wish I would’ve bought somewhere else so that I could have the remote start capability on this truck like I wanted. More

So helpful! I am not from the area and my car broke down near them so we took to Hemet and Leo was so helpful and easy even an hour from home! Appreciated everything! near them so we took to Hemet and Leo was so helpful and easy even an hour from home! Appreciated everything! More

All talk and no action. Poor communication with customer. I felt that the staff from service manager on down couldn’t have cared less, although I was going to spend about $5000 for my truck to be fixed and n I felt that the staff from service manager on down couldn’t have cared less, although I was going to spend about $5000 for my truck to be fixed and new tires Not a good experience More

All went good, no complaints, they did what they a good job and we are happy and satisfied with their services. My husband finally had the vehicle of his dreams. job and we are happy and satisfied with their services. My husband finally had the vehicle of his dreams. More

Excellent caring, helpful , dedicated Chrysler service department employees. They do there utmost to make sure your wises as a customer are taken care of. This has been made even harder with Covid-19 lim department employees. They do there utmost to make sure your wises as a customer are taken care of. This has been made even harder with Covid-19 limited the work force size. As an at risk person with someone at home who is at super high risk I was relieved that this Chrysler Dealership places such a high standard on Covid-19 testing for their employees this tells me that you real care about your customers and are doing all you can in these trying times. More