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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

November 18, 2020

I had my car serviced and the oil filter was leaking so I brought it back. They put a new one on. I had them replace part of the windshield washer system but they didn’t top off the fluid. More

by SWOLF59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Nov 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

November 18, 2020

Brandy is a RoCk StAr!!! She new exactly what I wanted the second I walked through door... she & Ernie both buffed me out! Fantastic experience! More

by SHELLEYSDELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie, Ernie & dunce guy were all amazing , Brandy Maynes
Nov 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Shelley, It's fantastic to hear that Brandy provided you with great " RoCk StAR" service while assisting you with your new purchase! Brandy, Ernie, and our team truly appreciate the opportunity to do business with you. Thanks for choosing Hemet Chrysler Dodge Jeep Ram!

November 17, 2020

Sales mgr was reasonable to work with. The salesman was not. He was more interested in another sale than completing mine. Caused a number of problems. Still waiting to have the carpet in the rear of my mi More

by ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie salesman. Vanessa in service.
Dec 01, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Alan, Alan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly at GM@HemetCDJR.Com

November 16, 2020

Not happy that they had my car from 9am-5pm for an oil change, turn wiper blade around and then oder a part for the 4th time for the driver seat. They have ordered the part fixed it and with in days it is More

by Shaylaalbini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Shayla, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. ServiceManager@HemetCDJR.Com

November 16, 2020

Good buying experience, everyone was very helpful and pleasant to interact with. Abraham, Jocelyn and Tim were amazing and provided all the information I needed. More

by KYLE.SHIMASAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Peralta, Jocelyn, Tim Hoey
Nov 16, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Kyle, Thank you for your business and for this review. We're happy to hear Abraham, Jocelyn, and Tim were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2020

It’s a xxxxty place xxxx vultures in there trying to rip people off and xxxx worst dealer to go to they don’t care about the people More

by Ds Nuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera, Carlos Aikerman, Lilly Lizarraga , Leo Akers, Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly at GM@HemetCDJR.Com

November 15, 2020

Everyone was very nice and professional, but It shouldn’t take 9 1/2 to complete an air bag replacement when you have an appointment. When I did get my Jeep home I noticed there was some sort of white subst More

by Wise Jeeper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Leo Akers
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the standards we have set for ourselves, and we apologize for any inconvenience. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. ServiceManager@HemetCDJR.Com

November 15, 2020

I liked MR Diego professionalism on phone/taking care of my bill-satisfied with price of tires. Being friendly /helpful goes a long way. 1 More

by j.charde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Nov 16, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear that Diego was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

November 14, 2020

Bait and switch worst dealer experience to date they advertise great prices. Then sell you bunch of crap you will never need or want for top dollar. They refuse to sell car without them. Avoid this de More

by GALANSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Geon Flores
Nov 28, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. ServiceManager@HemetCDJR.Com

November 14, 2020

Quick, simple, effortless experience not only buying my Jeep Wrangler but also getting the oil change and service. Appointment for service made on line is appreciated! More

by mels197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We are glad we were able to help and we hope to see you again!

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