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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

November 20, 2020

Gave me the run around for a week straight. Ask to speak to sales manager. Service manger and owner. All of them in a meeting. Really. Got my ram 3500 at Russell Westbrook in one day! More

by Barrowblaine60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lilly Lizarraga , Jose Mendoza, Mario Gallegos, Jerry Becerra
Dec 03, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. GM@HemetCDJR.Com

November 20, 2020

The service advisor Jessica was very friendly and help with all the questions I have regarding. Service that my truck need also they call me back to pick my vehicle i More

by Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Fernando, for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jessica, here at Hemet Chrysler Dodge Jeep Ram.

November 20, 2020

When we arrived at the dealership we signed in and waited outside for a salesperson. After 15 minutes we left snd went to the Toyota dealership. We didn’t like the new body styles so we went back to look at More

by Katmau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Jara
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Vanessa was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new Grand Cherokee.

November 20, 2020

Jessica was very helpful and awesome. I did not have an Jessica was very helpful and awesome. I did not have an appointment but she was able to get me in to get my vehicle done quickly More

by westernskyconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 20, 2020

Amazing people 🙌🏽 Jessica is the best she was helpful in every step recommend For all services so happy with the service thx to all . 👍🏽 I will back More

by mriori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad Jessica was able to help, and we hope to see you again!

November 20, 2020

Es un consesionario que brinda un excelente servicio al cliente... A pesar de ser primera compradora pude traerme el carro que tenia tiempo queriendo. Gracias!!!!! More

by STAR89211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pena
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 19, 2020

I brought my 17 Ram 1500 for a tire rotation. I enjoy walking around looking at the Rams/Chargers/challengers. Some sweet Hemis there. Great place More

by Bruce67gto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Jessica Gonzalez, Leo Akers
Nov 19, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank yo for choosing Hemet Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else.

November 19, 2020

Terrible service. Finance department was deceptive and misleading . Still habe not got a straight answer from finance. Deceptive. I have not heard back from customer service. Filing a complaint with c More

by MARKGUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“Mo” in finance. Is a liar, Jerry Becerra
Dec 03, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Mark, Thank you for your comments. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Someone from management will be reaching out to you shortly to further discuss your concerns. GM@HemetCDJR.Com

Dec 04, 2020 -

MARKGUTZ responded

More than missing the mark, your sales practices were deceptive, I do not appreciate being lied too, more importantly there are consumer protection in place to make sure this does not happen. I have been more that fair in asking the question about to which you have not given me a direct answer. I want to resolve this directly with your dealership, Hopefully we can. The question again is this .." Is this reapplication a requirement? or an option?" thank you in advance for your response

November 19, 2020

Great people at the dealership. Professional, competent and knowledgeable. We saw Jessica Gonzalez and she was extremely helpful. We are new to the area and will be coming back for all our service. More

by tonybrady679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 19, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Tony, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jessica and the team, and don't hesitate to let us know if we can be of further assistance.

November 19, 2020

Thank you Jessica for always providing great customer service. Always willing to go the extra mile to make sure your customers leave happy . Truly appreciate your great work ethic . More

by YAZZY2LOVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Jessica was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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