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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

November 30, 2020

Thank you Jessica for referring us to Dodge! We also want to thank Kassandra for her outstanding service! We bought our lease and we’re extremely satisfied!! More

by GILBERTHERNANDEZ08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ponce, Kassandra Ortega
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Gilbert, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2020

I recently visited the dealership to have my Jeep serviced at the service department. Diego Rivera was great explained what service would be performed and time it would take to complete the service. More

by BSTEWGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Dec 01, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 30, 2020

The dealership was a nice atmosphere. Everyone was nice and friendly and the sales person was very helpful. The sales person helped us get to a good price. The dealership also had so much Jeep wranglers to More

by PULIDOCARMEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward , Tong Champ, Jose Mendoza
Dec 01, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hemet Chrysler Dodge Jeep Ram!

November 29, 2020

I got the vehicle I wanted, reasonable price. The addons irritated me. $595 for wheel locks(which I didn't get), $595 for nitrogen fill( I question this one because everyone I know uses green valve caps to More

by Mitchdavis61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lilly Lizarraga , Mario Gallegos
Dec 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Mitch. We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. GM@HemetCDJR.Com

November 29, 2020

Chad and Mitchell were very helpful. Got us into a vehicle in our price and the desired attributes (sliding doors, room for multiple child seats)... More

by Peggleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Mitch, Tim Hoey
Nov 29, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Hemet Chrysler Dodge Jeep Ram. I'm glad to hear that Chad and Mitch were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 29, 2020

Chad was fast and easy to work with He helped us get our Chad was fast and easy to work with He helped us get our 2021 jeep. Overall happy with his customer service & efficient happy with our purchase More

by Evrdz92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 29, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you enjoy your new 2021 Jeep!

November 28, 2020

Great service! I will continue to bring my vehicle here to get serviced. I would recommend the dealership to all my friends and family members More

by scottcasey022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Nov 29, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 28, 2020

Totally UNSATISFACTORY We rate Diego excellent We Totally UNSATISFACTORY We rate Diego excellent We reported the problem to Chrysler and they are to contact you to verify that we have a problem More

by JEPRUITT1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Dec 16, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? ServiceManager@HemetCDJR.Com

November 28, 2020

Truck battery dead cause you kept lights on ON POSITION And 4 robo calls between 7-9 PM!!! On thanksgiving NIGHT!!!! very disturbing Have respect More

by CRYSTAL.DASCOMB
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
Nov 29, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your business and this review, Crystal. We're very sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

November 28, 2020

Your communication is horrible! It’s pretty much harassment. 17 missed calls in a row. Texts messages and emails after Ive requested not to be contacted anymore. I’m about to call the police. More

by reddangerinc
Recommend Dealer
No
Employees Worked With
Evelyn Venegas
Dec 16, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We thank you for bringing this to our attention and apologize for any inconvenience. Please reach out to management directly so we can get this resolved. Thank you for your time! GM@HemetCDJR.Com

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