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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

December 23, 2020

My brand new had a whoops however they took care of quickly like they said they would which made me happy. Thank you. I wish I lived closer More

by ERICVATOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Dec 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you, Eric. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

December 22, 2020

I’m 70 years this is the best dealership I’ve seen, The mechanics are great great, The service desk is marvelous, they all know me More

by hilltopprosteve362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Dec 23, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your kind words, your feedback and rating mean a lot to us. We're glad to hear that you've had such an excellent experience here at Hemet Chrysler Dodge Jeep Ram, and we look forward to seeing you again!

December 22, 2020

Great service they were quick on my repair! They sent an Uber to take me back and forth to pick up my car. Thank u More

by gonemi422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Dec 23, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

December 20, 2020

Sales is easy but when it comes to standing by what their suppose to take care of they lie you have too call 100 times Diego in service is a-1 he did take care of me the detail was not good the car was ret More

by RLDELTORO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Lilly Lizarraga , Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
Dec 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

December 19, 2020

First time customer!!!I came in for basic maintenance on First time customer!!! I came in for basic maintenance on my truck. Everything went as expected. Next time I’ll ask for a wash..... I will be bac More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Dec 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 18, 2020

Meh. Not the service I would deal with again. Well not even a week after owning my vehicle it had to go for service on the transmission. They had my vehicle for over a month. More

by LWINTON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Diego Rivera
Jan 04, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at ServiceManager@HemetCDJR.Com so we can learn more about your visit? ServiceManager@HemetCDJR.Com

December 18, 2020

Worst car buying experience ever! I’ve purchased 3 new cars in the last 36months and this has been by far my worst experience! I will never return to this dealer. I had to go in twice to re do my purchase More

by LOUIE1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch
Jan 04, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Louie, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly at GM@HemetCDJR.Com. GM@HemetCDJR.Com

December 18, 2020

The service department was actually very helpful and polite. If it wasn’t for the awful sales and finance departments I would definitely get all my service done here but due to my terrible buying experi More

by LOUIE1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Dec 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Louie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

December 18, 2020

Reanea was a pleasure to work with, Mo was also awesome. Thanks for the pleasant purchase experience! Couldn’t be happier with my new Ram 3500 More

by 1841DOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ReaNea, Tim Safley, Ana Michael
Dec 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear, that Reanea able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

December 17, 2020

This dealership is Amazing. I been coming here for some years now and every time I come Diego treat me with excellent customer service and great rates. This has been the only place I trust taking my car fo More

by lguest0757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman
Dec 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diego and our team, and we look forward to working with you again.

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