Hemet Chrysler Dodge Jeep Ram

I bought the car on 12/13/2020 and it started making a noise with 2-3 weeks with only 600 something miles on it. As i was on my way to bring the car in to find out what the noise was, the driver front win noise with 2-3 weeks with only 600 something miles on it. As i was on my way to bring the car in to find out what the noise was, the driver front window stopped working. When i got to the dealership Valentino came out to help and i told him everything that was wrong with the car. He calls me about 3 days after and says that they have to order a part for my window and that it would be there January 11th and that I’ll get a called when it comes in. After that he told me to come pick up the car and to bring it back when to part comes in. I then ask well what about the noise my car is making he told me that we test drove it and was not able to hear the noise i then told him i had videos of the noise it is making that you can clearly hear. I sent him the videos and he told me he was going to show them to the mechanic. He then called me back 2days after and said we can’t hear the noise you explained to us. I went to pick up my car and the next day made and appointment for cdjr in Moreno Valley. I explained everything aging to then and they figured out what the problem was and i also showed them the videos and they clearly heard the problem. Today is January 24th and i still haven’t received a call that i was supposed to get on the 11th about the part for my window. But i will not be going back to your dealership for any more problems. Unless my car gets to a point where i have to lemon it. The car started having problems with the first 3weeks of me having it. More

They had my Jeep for two weeks to fix annual leak, engine mounts and lower control arms. The oil is still leaking!! Oh and my windshield washer fluid no longer works mounts and lower control arms. The oil is still leaking!! Oh and my windshield washer fluid no longer works More

Jessica made the service process very simple. I came just to check on a possible concern, they put my mind at ease and took the car for a scheduled maintenance. I was very happy that I didn’t make the trip to check on a possible concern, they put my mind at ease and took the car for a scheduled maintenance. I was very happy that I didn’t make the trip for nothing, and the maintenance wasn’t too long either. More

I am happy with the customer service and fast service, friendly, and helpful sales person. i would come back to buy another vehicle and i would recommend this dealership to others. friendly, and helpful sales person. i would come back to buy another vehicle and i would recommend this dealership to others. More

Always a run around when dealing with service department . They can never get it together. Being told one thing on the phone and being told another when going into the service department . The man whom I sp . They can never get it together. Being told one thing on the phone and being told another when going into the service department . The man whom I spoke to on the phone was extremely rude and I unfortunately didn’t get his name. However when I went in Jessica was able to assist me and was a pleasure to work with . Still was unfortunately unable to help me because I was just given a run around excuse . More

No call for 11 days. Got my vehicle back 2 weeks after drop off. It had greasy hand prints inside and out! I complained & it was quickly washed exterior only. They missed the hand full of parts left on th drop off. It had greasy hand prints inside and out! I complained & it was quickly washed exterior only. They missed the hand full of parts left on the floor under the gas pedal! COVID, dirty car, extra parts ??? More

Excellent service. Excellent staff. Great deals. Brandy was amazing and sold us our first family car! We will definitely be back to purchase more vehicles! Highly recommend this dealership! was amazing and sold us our first family car! We will definitely be back to purchase more vehicles! Highly recommend this dealership! More

Came in for service on several different issues, none were addressed, service claimed to test my trailer issues and said it was fine, but they never checked it, they didn't do anything I asked, but put a were addressed, service claimed to test my trailer issues and said it was fine, but they never checked it, they didn't do anything I asked, but put a bunch of miles on my truck.... More

They were very cordial and listen to what concerned me about my car. Carlos was very helpful. Thank you. I will definitely return. Again thanks about my car. Carlos was very helpful. Thank you. I will definitely return. Again thanks More

Thank you Mario Medina for selling me my FIRST CAR!! I’m absolutely in love with it! Thank you for also being very proud of my accomplishment, you helped me along the whole time. I will definitely be bringi absolutely in love with it! Thank you for also being very proud of my accomplishment, you helped me along the whole time. I will definitely be bringing people your way! More