
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Very informative and professional. Thanks for great service and companionship. Again thanks. I was very comfortable and love the clean environment of the dealership. I enjoy myself service and companionship. Again thanks. I was very comfortable and love the clean environment of the dealership. I enjoy myself More
Amazing service, amazing staff, amazing deals. This is my first dealership car and I could not be more happy with my purchase, I do not have the best credit but the amazing team of RaeNea and Tim were amazi first dealership car and I could not be more happy with my purchase, I do not have the best credit but the amazing team of RaeNea and Tim were amazing!!! The other associates were amazing as well, always asking how I was. Definitely going to recommend and have already recommended More
Hooked it upThey really gave me a good deal on the used Hooked it up They really gave me a good deal on the used truck that I bought from them it was a very good experience Hooked it up They really gave me a good deal on the used truck that I bought from them it was a very good experience More
The employees are very nice and super helpful, I was in an out and the service was done fast. Would recommend to others to go. an out and the service was done fast. Would recommend to others to go. More
Took my car for catalytic converters and sensors and it was done in a timely manner. Service was excellent! Price is reasonable. People are accommodating and fully knowledgeable. I would definitely was done in a timely manner. Service was excellent! Price is reasonable. People are accommodating and fully knowledgeable. I would definitely recommend this place to family and friends. More
Outstanding service and customer care provided by Leo. He kept us informed and updated on the progress and early completion of the repairs. We will continue to have our services done with him when in the are kept us informed and updated on the progress and early completion of the repairs. We will continue to have our services done with him when in the area. More
Great customer service and all around great staff! One person stood out above the rest... Mitch Jenson. He was very professional, explained everything to us thoroughly and just did a great job all around. person stood out above the rest... Mitch Jenson. He was very professional, explained everything to us thoroughly and just did a great job all around. Because of Mitch and the friendly staff I will be back in May to buy a new truck! Highly recommend this dealership. More
On Sunday, February 14 2021 I went to Hemet Chrysler Dodge Jeep Ram to purchase a new Dodge Challenger, that was advertised on the internet. I had an appointment for around 12:00 noon. with no particula Dodge Jeep Ram to purchase a new Dodge Challenger, that was advertised on the internet. I had an appointment for around 12:00 noon. with no particular sales manager, I was told to just go to the reception desk. When I arrived I was told to sign my name on a list, and someone would be with me. I waited over an hour. I was outside and a salesperson approached me asked if I was being helped I told her NO. She said she was waiting on two customers, and attempted to assist me, and took me to an offsite lot to the vehicle that I wanted to purchase. We drove the vehicle back, and then she turned me over to another sales person named Michael, who did not appear interested in helping me. He took some information down, and let me wait around for about another 45 minutes, at that point I told my sister who was with me that I am ready to leave. We walked out of the dealership, no one attempted to approach us, we were never even contacted. I did send an e-mail back to the internet person that I originally made my appointment with, the following day, and she wanted me to come back to the dealership. I told her that the dealership has my information of the trade in and vehicle that I want to purchase to call me with the figures, and have someone call me. I never did hear from the dealership. I ended up contacting a dealership in Ventura, CA that made fantastic deal. I had to drive over 3 1/2 hours to get to the Ventura, but it was worth it, after what Hemet Dodge put me through. I also worked in the car business for over 10 years, so I do know what type of customer service a dealership should provide, and Hemet Dodge, sales force should be ashamed of them selves for letting business walk out the door. More