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Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Costumer service was awesome at the front desk but the technician who worked on my jeep forgot to lock my hood and forgot to reset the "life of my oil light" but everything else was wonderful! technician who worked on my jeep forgot to lock my hood and forgot to reset the "life of my oil light" but everything else was wonderful! More
I had read mixed reviews on this dealership on Yelp and was worried that I might have a difficult experience, but the team there made the process quick and easy (+- 2hrs including the test drive, trade in was worried that I might have a difficult experience, but the team there made the process quick and easy (+- 2hrs including the test drive, trade in and purchase). My sales rep D-Lo was very kind and professional and made this one of the best vehicle purchase experiences that I have had. Thanks again! More
The staff was very friendly and help full. Especially I can’t remember his name but he is a Pittsburgh Steelers fan. The other thing I like about This dealership service center is that it close to my hom can’t remember his name but he is a Pittsburgh Steelers fan. The other thing I like about This dealership service center is that it close to my home. Unless I move I will continue to take my vehicle to this dealership for my oil change and any other service. One more thing even though we couldn’t make a deal on another truck. I like to say I think his name is Chuy DeLaCruz is great sales person. More
service was Quick and efficient. What was proposed was service was Quick and efficient. What was proposed was what I got. Entire process was 1.5 hours service was Quick and efficient. What was proposed was what I got. Entire process was 1.5 hours More
Customer service was friendly. Danny was my service advisor. 2 complaints in addition to the services provided, I was supposed to be getting my door module reflashed so my lights on my mirrors work. Th advisor. 2 complaints in addition to the services provided, I was supposed to be getting my door module reflashed so my lights on my mirrors work. That was forgotten about. The other issue, after I drove my truck for about 50 miles I received multiple error codes. P026C, P0420, and P1297. After looking up the codes and noticing it seemed like there was a common denominator of and imbalance between air and fuel ratios I decided to pop the hood and see what I can find. Low and behold, my intake wasn’t connected. After I connected my intake and cleared the codes there have been no issues for about 2,000 miles now. Im just glad I was able to resolve this issue thus far by myself because my truck was already in the shop for about 3 weeks. More
The repair was completed in a timely manner, but the cost far exceeded the initial estimate. When I picked up my car it was dirty. What happened to the complimentary car wash? I won't be recommending this de far exceeded the initial estimate. When I picked up my car it was dirty. What happened to the complimentary car wash? I won't be recommending this dealership because their customer service is lacking More
I always have such amazing service at this dealership. My service advisor Jessica always makes sure I’m well taken care of and informed. The whole service team deserves a raise. service advisor Jessica always makes sure I’m well taken care of and informed. The whole service team deserves a raise. More