Hemet Chrysler Dodge Jeep Ram

This dealership has the worst service center. Dropped off my Jeep January 6th 2025. Our Jeep was purchased at this dealership (which I regret ever going there to purchase a vehicle).Our service r Dropped off my Jeep January 6th 2025. Our Jeep was purchased at this dealership (which I regret ever going there to purchase a vehicle).Our service representative was Roger Martinez. Roger was impossible to get ahold of. Didn’t get a diagnostic invoice till 1/14/25 Had a cylinder 5 misfire code and they wanted to charge me almost 10,000 to fix. Went in to see what my other options are and was told by salesman Johan to let my vehicle get repossessed and to purchase another vehicle from them right away while my credit was still good!!! I was appalled.I went a different route and contacted Crysler manufacturer and they helped with the repair cost because they obviously sold us a Lemon! We already had to get the clutch plate fixed because of a recall.it took two months for my vehicle to get fixed. Roger would never answer or return my calls for updates on my vehicle. I had to rent vehicle for two months and paid over 1400 for it. Dealership never offered to give a loaner while my car was in the dealership service center. After serveral attempts to call Roger we were finally able to have the GM Sergio contact us. He wasn’t any help either and basically said “we don’t pay for rental cars or offer them”. After two months I was finally able to pick up my jeep march 8th my entire passenger floorboard was flooded. I paid 5400 for repairs and car rental for the crappiest auto service ever! Not to mention getting the vehicle detailed because the service center only wanted to put fans on to dry it! I was barely contacted today 3/12 by Margrett the customer relations representative by a blocked caller ID, to basically say “oh I’m so sorry about your experience, let me inform my GM Sergio and call you back today.figured Sergio never helped to begin with. Never got a call back. Do Not Ever Go HERE!!! More

This dealership has the worst service center. Dropped off my Jeep January 6th 2025. Our Jeep was purchased at this dealership (which I regret ever going there to purchase a vehicle).Our service r Dropped off my Jeep January 6th 2025. Our Jeep was purchased at this dealership (which I regret ever going there to purchase a vehicle).Our service representative was Roger Martinez. Roger was impossible to get ahold of. Didn’t get a diagnostic invoice till 1/14/25 Had a cylinder 5 misfire code and they wanted to charge me almost 10,000 to fix. Went in to see what my other options are and was told by salesman Johan to let my vehicle get repossessed and to purchase another vehicle from them right away while my credit was still good!!! I was appalled.I went a different route and contacted Crysler manufacturer and they helped with the repair cost because they obviously sold us a Lemon! We already had to get the clutch plate fixed because of a recall.it took two months for my vehicle to get fixed. Roger would never answer or return my calls for updates on my vehicle. I had to rent vehicle for two months and paid over 1400 for it. Dealership never offered to give a loaner while my car was in the dealership service center. After serveral attempts to call Roger we were finally able to have the GM Sergio contact us. He wasn’t any help either and basically said “we don’t pay for rental cars or offer them”. After two months I was finally able to pick up my jeep march 8th my entire passenger floorboard was flooded. I paid 5400 for repairs and car rental for the crappiest auto service ever! Not to mention getting the vehicle detailed because the service center only wanted to put fans on to dry it! I was barely contacted today 3/12 by Margrett the customer relations representative by a blocked caller ID, to basically say “oh I’m so sorry about your experience, let me inform my GM Sergio and call you back today.figured Sergio never helped to begin with. Never got a call back. Do Not Ever Go HERE!!! More

My wife and I recently purchased a new jeep from the Hemet Dealership. We had a very professional, courteous and knowledgable Salesman named Robert. The Sales Manager was also extremely helpful and he Hemet Dealership. We had a very professional, courteous and knowledgable Salesman named Robert. The Sales Manager was also extremely helpful and he negotiated a fair deal for all parties. Robert went above and beyond after the deal was completed. He spent over 30 minutes showing us all the bells and whistles that came with the vehicle. We would highly recommend this dealership for anyone looking to buy a new or used vehicle. More

Watch you tube look at reviews big time scammers put 70k extra on my contract with interest extra on my contract with interest More

I would buy from here and HAVE before. ..BUT I was extremely disappointed in the service I received from this dealership a couple of days ago. I was shopping for a USED vehicle. My credit i ..BUT I was extremely disappointed in the service I received from this dealership a couple of days ago. I was shopping for a USED vehicle. My credit is NOT the best, GRANTED...but I'd asked for a truck or SUV UNDER $22K. The salesman assisting me was trying to sell me a used Ram 1500 e-Torque, a $51K truck! OBVIOUSLY I.didnt qualify. THEN after I left, the salesman OR sales Manager DIDN'T ever call me to follow-up or offer OTHER options or vehicles! WOW!! More

Would do a negative rating if I could. Their online pricing is a scam. Its used to get you to click then they hit you with a price thats not even close. Price will also change throughou Their online pricing is a scam. Its used to get you to click then they hit you with a price thats not even close. Price will also change throughout the day. They'll claim it's that the inventory changed but the stock number and car is still there. I can only imagine how bad it would be if you drove there to speak to a salesman. I wouldn't be surprised if Jacob sells meth on the side considering he treats clients like junkies. But hey, what do you expect in hemet. More

I went in on April 28th 2024 and was helped by Jonathan in choosing the vehicle. We commuted from San Diego to purchase from Hemet, due to the price they were offering. Upon getting to the purchasing proce in choosing the vehicle. We commuted from San Diego to purchase from Hemet, due to the price they were offering. Upon getting to the purchasing process, they said the vehicle we had pulled up and called about verifying the ad number was no longer there. We agreed on a set price and when the signing began the price no longer matched what was agreed. They has also added almost 5k extra, after down-payment was given. They couldn't resolve the matter over the phone and we had to commute again to hemet the next day to get it resolved. Then we were instructed to contact the financing group since they could no longer help, and the financing froup directed us to the dealership. We came to find out that the dealership is indeed the one responsible and lied to us. Horrible service from Jared Pruette and his sales team. I can only give a good review for Jonathan due to the information and help he gave in chosing the vehicle. Would not recommend at all. More

We went to Hemet Chrysler, Dodge, Jeep, Ram to buy a 2023 Dodge Challenger SRT Demon 170 since they said they had several. After I called them they pestered me several times a week by phone calls and emails Dodge Challenger SRT Demon 170 since they said they had several. After I called them they pestered me several times a week by phone calls and emails even though I told them we were on Vacation until we finally went. We got there in early March 2024 and they had 6 Demon 170's in their Showroom. All the adds I saw on line from them listed the 170's at MSRP when everybody else added thousands of dollars extra to the price. We saw a 170 in Plumb Crazy that we liked and the price was around $126,000. I said I want to buy it. We sat down at a desk and the Sales Lady filled out all the info and handed me the invoice with that price PLUS AN EXTRA $100,000; for a total price of $226,000. I said that's not what you advertised it for and they said there was somewhere in the fine print that the extra $100K would be added. Get on Kelly's Blue Book and look up 2023 Demon 170's for sale and you will see their price is much lower than every one else with no disclaimer. DO NOT BUY FROM HEMET CHRYSLER, DODGE, JEEP, RAM. It was over 40 miles in one direction, in traffic for us and it surely wasn't worth it. More

They just wasted my time. They don't do what they said they would do, I can't work with a company like that. They don't do what they said they would do, I can't work with a company like that. More

Yesterday I was in service waiting for my oil change to finish. Suddenly I had the urge to urinate, unfortunately yesterday I was feeling very weak. For a 75-year-old man, I get by as best as I can. But on finish. Suddenly I had the urge to urinate, unfortunately yesterday I was feeling very weak. For a 75-year-old man, I get by as best as I can. But on some days, I struggle to walk and get around. A nice young man, by the name of Toni Peña saw me struggling to walk to the restroom. He was nice enough to offer to hold my hand and assist me. While other sales people just watched, laughed, not caring, this beautiful angel of a man took me under his wings, and whisked me away into the restroom. He helped me into the stall, and asked me if I was okay. I was too embarrassed to tell him no, but he knew. He knew that this prideful old man needed more help. He placed his hand gently on my trousers and helped take it out to pee, and didn’t over tap to help me get all the pee out. They should have more salesmen like Toni Pena. He wears his pants like me, so that means he has amazing style also. When I buy my next car I will only buy from him. More