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Hemborg Ford - Service Center

Norco, CA

4.0
141 Reviews

141 Reviews of Hemborg Ford - Service Center

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November 02, 2020

Miguel was very nice to work with will be coming back to see him for any of my vehicle repairs and service thank you again More

by Ms. B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2020 -

Hemborg Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Miguel does for Hemborg Ford and our customers. Hope to see you again soon! The Hemborg Ford Team

October 26, 2020

As usual Jose saw to it that Myvtruck was properly serviced as quickly as possible. Jose seems to go out if his way to ensure a quality experience. More

by Mebrewst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Hemborg Ford responded

Thank you so much for your review! We really appreciate your business and are so happy that Jose could provide great service to you and your vehicle. We look forward to seeing you again! Robert Quintero, Service Manager robertquintero@hemborgford.com

September 02, 2020

Mr. Robert Quintero We appreciate a lot his attention Mr. Robert Quintero We appreciate a lot his attention helping us with our service needs, he always find the best answer to satisfy the customers. T More

by JulyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2020 -

Hemborg Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Hemborg Ford Team

July 27, 2020

Pat Thorp Did a great job checking in my Ford Ranger. Pat Thorp Did a great job checking in my Ford Ranger. And the service center had my repairs completed with in a few hr. Then Pat help me make an ap More

by Germ1
Recommend Dealer
Yes
Employees Worked With
Pat Thorp
Jul 30, 2020 -

Hemborg Ford responded

Hi Germ1 and thank you for your kind words. We are very happy to hear that Pat was so attentive during your visit to our dealership, and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Best, The Hemborg Ford Team

July 15, 2020

Terrible unprofessional. Looks like your years at this industry didn't exactly help you in the customer service dept. I may not be a technician but just like I kept saying from the start of the noise my c More

by k.hernandez2984
Recommend Dealer
No
Employees Worked With
Robert Quintero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cortes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hemborg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Dade
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Very professional and polite. Explained service in details and what was required immediately. Very patient and answered questions effectively. Made sure car was ready o More

by Florence Fayehun
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2020 -

Hemborg Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Hemborg Ford Team

June 05, 2020

Thanks Brian for all the excellent service you have provided my guys and myself at Cal Empire we appreciate your excellent service and attention to us More

by Cal Empire Engineering Inc.
Recommend Dealer
Yes
Employees Worked With
Brian Balmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Hemborg Ford responded

Cal Empire Engineering Inc., thank you for the feedback! We are happy to hear about your positive experience at Hemborg Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 21, 2020

Great Service! I drove my Crown Victoria to my local Hemborg Ford dealership to have them inspect my steering column. I ended up needing a new steering column. They More

by IAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Hemborg Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Hemborg Ford Team

March 10, 2020

Miguel Velasquez was amazing. I am very glad that hemborg ford found this guy. My daughter took her Lincoln mkc for service and Miguel answer all her questions about her mkc.. Lincoln.. it great to have a Li More

by Frankparra59
Recommend Dealer
Yes
Employees Worked With
Miguel Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Hemborg Ford responded

Thank you for the great review, Frank. Please come visit us if you need anything else, be it service or sales. Robert Quintero, Service Manager robertquintero@hemborgford.com

March 07, 2020

First service experience for Hemborg. All dealership personnel were over the top friendly. I was greeted promptly by Tony. He listened to my concern, called me exactly when he said he would, and they More

by johnfox4biz
Recommend Dealer
Yes
Employees Worked With
Anthony Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Hemborg Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com

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