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Hemborg Ford - Service Center

Norco, CA

4.0
141 Reviews

141 Reviews of Hemborg Ford - Service Center

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March 17, 2022

Service department was very helpful. Take my recall and change oil and air filter, cabin filter. More

by Renaldo0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Mar 23, 2022 -

Hemborg Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

March 04, 2022

I had a long running issue with a control module. Robert (service mgr) was great. He stayed on the problem until it was resolved. (this was over a number of service calls over the issue. Robert pull More

by donna.stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Hemborg Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

February 07, 2022

Let's just say I'm not happy. I brought the truck in for a full brake system bleed and what I got if or 300 dollars is brakes that barely work. What I wouldve liked is someone to do what I asked not what th More

by Dan64
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
January 06, 2022

Brought my motor home in to get service Bryan was ready for me they took it same day service got it in oil change filter generator serviced in greater service in on time out on time for the right price More

by ronpamgotsand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Balmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Hemborg Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

January 02, 2022

Very friendly and professional and did a wonderful job. They serviced my vehicle in record time. Job well done. More

by Jonesseabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 06, 2022 -

Hemborg Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

December 10, 2021

Dedicated, knowledgeable and friendly staff with great customer service and on time completion records on all repairs. More

by HRMALAKLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Hemborg Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

December 05, 2021

While I have had a terrible experience with Hemborg in the past, I can say this time was very pleasant. Jose was my service tech, he was great. Very straight forward and made things go smoothly. They were More

by nicolesmith_330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Hemborg Ford responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jose and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

November 17, 2021

Dropped off my F150 for service and had a very welcoming and helpful service member help me out. Thanks Luis Castillo. Great experience at Hemborg Ford More

by J Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Hemborg Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

November 05, 2021

Great people in Great service I took care of the problem didn’t have to wait long I love my new Ford More

by Hmanuel0323
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hemborg Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hemborg Ford Team

October 29, 2021

I've been very pleased with the repairs and the professionalism, friendliness and knowledgeable staff every visit.... I'd strongly recommend this dealership to anyone who has a Ford for service an More

by HRMALAKLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Hemborg Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

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