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Hemborg Ford
Norco, CA
293 Reviews
Our team at Hemborg Ford would like to thank you for visiting our website!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Norco, California, the staff at Hemborg Ford will help you find the Ford vehicle you want. If you're looking for a New Ford near Ontario, CA, we've got you covered with our extensive lineup of new and used Ford vehicles. At Hemborg Ford, we offer an extensive online inventory of new Ford cars in Norco, along with well maintained Certified pre-owned cars, trucks and SUVs by today's top manufacturers. Come on in and take a test drive or browse learn more about our New Ford vehicles here! Our sales staff will help you find that new Ford or quality used car that you have been searching for. We also provide professional Ford Reviews for Norco, CA!
For years, the financial staff at Hemborg Ford has offered expert advice for those seeking an affordable Ford car loan or lease. Our service doesn't just stop there. Norco customers can come in and take advantage of our knowledgeable Ford car repair technicians, and a fully-stocked inventory of Ford auto parts. Sign up for our Owner Advantage Club and start earning $$ for every dollar you spend with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 293 reviews
October 11, 2021
Made a appointment for oil change..they tell me when I get there 2 1/2 get there 2 1/2 More
by chadlongfellow
Employees Worked With
October 07, 2021
I would not recommend coming here. I went to the dealer to get a new key fob due to me replacing battery and I could not get the shell to stay together after changing battery . I was told by mike that the to get a new key fob due to me replacing battery and I could not get the shell to stay together after changing battery . I was told by mike that the missing part was preventing it from doing so which is not true because the extra one I have has the same missing part but the shell still holds together and still Works anyway, Steve sold me the key fob and than sent me to the service department for programming. I went to the service department to get the key fob programmed and was told by a gentleman named mike that he could not get the car in today to program it and to come Back another day which was no problem. I came back today almost two weeks later to get the key fob programmed. Here is My issue, neither Mike or Steve failed to mention that there would be a extra fee for programming it and how much it would be. If I would of know this I would not Of bothered purchasing one since I had an extra key fob. These guys need to be up front with customers and let them know that there is extra fees for issues like this. If this os so hard to communicate than just include the programming fee in with the price of the key fob price. That way customers know up front what to pay. More
by Laurasmith9911
Employees Worked With
October 04, 2021
I had an appointment at 9:30 for an oil change. I dropped my car off at 9 am and was told it would be ready by noon. I returned at 12:30 to pick my car up and was told it wouldn’t be ready for 2.5 dropped my car off at 9 am and was told it would be ready by noon. I returned at 12:30 to pick my car up and was told it wouldn’t be ready for 2.5 more hours. I had to argue with them to get my car bumped up in line to get simple oil change completed and it still wasn’t done for almost 2 more hours. When paying, I was denied any kind of discount. They waisted my time and my sales rep sure did not care. Very disappointed with the service there. A simple oil change should be done in under an hour east especially with an appointment More
by mlensing78
Employees Worked With
September 28, 2021
My car has been in their shop for 4 1/2 weeks for a known failure. I know they can't get the part due to the supply chain issues but they promised me a 30 day rental. I can't get a hold of my rep or the serv failure. I know they can't get the part due to the supply chain issues but they promised me a 30 day rental. I can't get a hold of my rep or the service manager. I keep being told they will call me back. the couple times I did talk to someone they say they are waiting for approval. They know they will have my car for 9 weeks minimum waiting for the transmission module (which is part of a known failure on their transmissions.) So I am completely screwed. The worst part is they didn't even call after I first dropped it off. They accidentally tested me thinking I was someone else. Fail. More
by foraya
Employees Worked With
September 26, 2021
The service department has poor communication. Did not return our phone calls regarding the status of our car and was rude on the phone and in person when picking up the vehicle. I will find another deale return our phone calls regarding the status of our car and was rude on the phone and in person when picking up the vehicle. I will find another dealership to service my vehicle at. More
by xtnct02
September 02, 2021
I have purchased 3 cars from Hemborg Ford and always had a pleasant experience with the sale team and service department. This best dealership in Southern California number one. a pleasant experience with the sale team and service department. This best dealership in Southern California number one. More
by nienik0315
Employees Worked With
Other Employees :
Hugh
August 13, 2021
Service center is very poorly managed, no communications at all. The service writers don’t call the customers or check up on the parts department. Very poor service! at all. The service writers don’t call the customers or check up on the parts department. Very poor service! More
by Billy Hampton
June 13, 2021
Liz was awesome! She is very Dowto earth and easy to talk to. This was probably the quickest/easiest experience with buying a car I have ever had. Thank you to everyone who helped us with this purchase!! to. This was probably the quickest/easiest experience with buying a car I have ever had. Thank you to everyone who helped us with this purchase!! More
by GabeF
Employees Worked With
Liz
June 01, 2021
I have a recall that Hemborg Ford did not want to do, they did everything in their power to send me to Lake Elsinore Ford. they did everything in their power to send me to Lake Elsinore Ford. More
by Josephd
May 29, 2021
I came in with my husbands truck ,Jose greeted me with a pleasant attitude. The truck was well taken care of thanks to great service pleasant attitude. The truck was well taken care of thanks to great service More
by Triath43
Employees Worked With
Other Employees :
Pat Thorp, Jackie Luizzi
