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Hemborg Ford

Norco, CA

3.7
290 Reviews
Our team at Hemborg Ford would like to thank you for visiting our website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Norco, California, the staff at Hemborg Ford will help you find the Ford vehicle you want. If you're looking for a New Ford near Ontario, CA, we've got you covered with our extensive lineup of new and used Ford vehicles. At Hemborg Ford, we offer an extensive online inventory of new Ford cars in Norco, along with well maintained Certified pre-owned cars, trucks and SUVs by today's top manufacturers. Come on in and take a test drive or browse learn more about our New Ford vehicles here! Our sales staff will help you find that new Ford or quality used car that you have been searching for. We also provide professional Ford Reviews for Norco, CA! For years, the financial staff at Hemborg Ford has offered expert advice for those seeking an affordable Ford car loan or lease. Our service doesn't just stop there. Norco customers can come in and take advantage of our knowledgeable Ford car repair technicians, and a fully-stocked inventory of Ford auto parts. Sign up for our Owner Advantage Club and start earning $$ for every dollar you spend with us.
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1900 Hamner Ave

Norco, CA

92860

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Showing 290 reviews

September 28, 2021

My car has been in their shop for 4 1/2 weeks for a known failure. I know they can't get the part due to the supply chain issues but they promised me a 30 day rental. I can't get a hold of my rep or the serv More

by foraya
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

The service department has poor communication. Did not return our phone calls regarding the status of our car and was rude on the phone and in person when picking up the vehicle. I will find another deale More

by xtnct02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Chavez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Portia
September 02, 2021

I have purchased 3 cars from Hemborg Ford and always had a pleasant experience with the sale team and service department. This best dealership in Southern California number one. More

by nienik0315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Lyerla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh
Sep 08, 2021 -

Hemborg Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Hemborg Ford Team

August 13, 2021

Service center is very poorly managed, no communications at all. The service writers don’t call the customers or check up on the parts department. Very poor service! More

by Billy Hampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Quintero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Portia
June 13, 2021

Liz was awesome! She is very Dowto earth and easy to talk to. This was probably the quickest/easiest experience with buying a car I have ever had. Thank you to everyone who helped us with this purchase!! More

by GabeF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Jun 16, 2021 -

Hemborg Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hemborg Ford Team

June 01, 2021

I have a recall that Hemborg Ford did not want to do, they did everything in their power to send me to Lake Elsinore Ford. More

by Josephd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Quintero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Mendiola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Hemborg Ford responded

Joseph, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 29, 2021

I came in with my husbands truck ,Jose greeted me with a pleasant attitude. The truck was well taken care of thanks to great service More

by Triath43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Thorp, Jackie Luizzi
Jun 04, 2021 -

Hemborg Ford responded

Thanks for the great feedback! We're very happy that Jose was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 14, 2021

I have been servicing my F150 since I bought the truck from Hemborg and all I can say that the service staff are great, caring, and most professional! More

by Sid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Hemborg Ford responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

April 13, 2021

Wow! That’s all I can say. The service is excellent although a little slow. Quality takes time I suppose. The only request I have is the management makes everyone grow luscious beards and mustaches lik More

by Therealrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hemborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Hemborg Ford responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

December 06, 2020

I wouldn’t trust anybody else with my ford vehicles. Robert and his employees treat you like family. Pat and Jorge make the whole experience less stressful and we’re awesome to work with. More

by jaredcorona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Hemborg Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hemborg Ford Team

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