Hello Mazda of San Diego
San Diego, CA
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AMAZING!!! John Hine has once again raised the bar AMAZING!!! John Hine has once again raised the bar for customer service. I dropped my Nissan off to get collision repair done and not only was i AMAZING!!! John Hine has once again raised the bar for customer service. I dropped my Nissan off to get collision repair done and not only was it done in a timely manner but the quality of work was better than previous repairs I've had done at Nissan. Aaron from the body shop ensured that I was happy with the work by not only walking me to my vehicle but doing an actual walk around pointing out the repairs and informing me of the life time warranty on the paint and workmanship. Thank you Aaron for the peace of mind!!!! And thank you collision shop for turning an unfortunate event a pleasant experience! Nissan Versa More
My 1st time ever at this dealer and I was very very happy with Peter Rost. He was very friendly , very knowledgeable and very helpful. I trade my not very old car and I was NOT very happy with the unfair p with Peter Rost. He was very friendly , very knowledgeable and very helpful. I trade my not very old car and I was NOT very happy with the unfair price they offered for my not old car! But they change the price when they saw I had a much more offer from another car dealership .!! I guess they tried !! Also I was not happy with the customer service I got from accounting department . The lady wasn't very happy and friendly and I got the impression she was annoyed by my relevant questions abut the car and the payment ! . However , Peter was so nice so I would go back and would recommend HIM . Thank you More
I walked in a got exactly what I wanted I walked in on a friday. Brett met me in the lobby. I told him I wanted to purchase a Mazda 6 with white paint & white interior which he didn't curren I walked in on a friday. Brett met me in the lobby. I told him I wanted to purchase a Mazda 6 with white paint & white interior which he didn't currently have in stock. I test drove a random Mazda 6 on the lot and I knew I wanted the car right after I drove it. I told him I'm definitely going to purchase one from him after I see what my credit union offers me. I came back 1 week later with my parents for a second opinion and he treated all of us very kindly and was patient with us and I had my father test drive one and he approved. But, I still insisted on a white/white car which he still did not have on the lot. He didn't stress about it, he had us wait in the lobby for a bit and found the exact one I wanted with a technology package included, which I was amused with. He had it brought down from LA the next day. He had it cleaned and filled with gas. I had the paperwork done and I was driving off with the exact car I wanted that day. I will definitely recommend to anyone I know who is interested in buying a Mazda to come here and see Brett because he made it happen for me without any problems or complaints. Couldn't be happier. More
David V. was the best service guy I've had in a while at Hine Mazda. He was very attentive, not pushy, listened to my concerns and recommended services that should be done in the future. Past experience at Hine Mazda. He was very attentive, not pushy, listened to my concerns and recommended services that should be done in the future. Past experiences with other services reps were not as awesome as David so I hope I get him in the future. More
As always, John Hine Mazda exceeds my expectations. I don't shop anywhere else. After researching what I was looking for online, all over San Diego, I just couldn't beat the price or the quality at John don't shop anywhere else. After researching what I was looking for online, all over San Diego, I just couldn't beat the price or the quality at John Hine. This is my 3rd Mazda that I've bought from John Hine over the years. Mazda's don't quit! Working with Arien Porter and Brett Dooley was like shopping with your friend. They were outstanding; very helpful, and very knowledgeable. We used the finance dept at John Hine; even though the gentleman there was new, he was extremely knowledgeable, and very easy to work with. His name is not on this list, but I'd like to say he was terrific. I am completely satisfied, as I knew I would be before I even got there. More
Had a great experience with John Hine Mazda. Michael Watkins was professional, friendly, helpful, and overall a true gentleman. This was by far the best car buying experience I have ever had. I never fe Watkins was professional, friendly, helpful, and overall a true gentleman. This was by far the best car buying experience I have ever had. I never felt pressured or deceived by the staff at John Hine Mazda. I visted six different dealerships, including one other Mazda dealership in the few months I was researching and test driving new cars and this dealership seemed to be the most honest. I am very pleased with my new vehicle and my car buying experience. More
After looking at several dealerships and having a less than awesome experience, we ran into Arien at John Hine and he was awesome. He wasn't pushy and he didn't rush us like some of the other places we w than awesome experience, we ran into Arien at John Hine and he was awesome. He wasn't pushy and he didn't rush us like some of the other places we went. He took us around the lot and showed us some of the cars that were in our price range. We didn't see anything we liked, so over the next couple weeks he stayed in contact with us when new cars arrived. Eventually a car came in we liked and he walked us through the whole car buying process, while answering the millions questions I had. We how have a sweet new car!! More
Oscar was amazing! He got everything done early so I could make my son's parent teacher conference and he communicated every step of the way! Working with Oscar was delightful! could make my son's parent teacher conference and he communicated every step of the way! Working with Oscar was delightful! More
I have been a John Hine customer since 1999. I had always a wonderful service experience; Mike Hill and Nicole Brand worked with me for many years. On this particular visit I purchased a new Mazda CX5 always a wonderful service experience; Mike Hill and Nicole Brand worked with me for many years. On this particular visit I purchased a new Mazda CX5 (while trading in the Protege5 I have purchased from John Hine back in 2002). Dwayne Sanders and Tyler Kalevitch made this shopping experience outstanding. They were very patient, and explained to me and my wife all the features of the Mazda3, Mazda6 and Mazda CX5 series. They gave us a great price, and good financing terms. Genevieve was outstanding in finance! All was clearly laid out and we were out driving our new car within 2h! The whole process was very transparent and the whole process was hassle-free. This is the fourth car we are buying from John Hine (the third Mazda), and we will probably be back very soon (we have a teenage son that will soon want his own car...). We will definitely have all our service done at John Hine, for both our cars. More
The customer service experience at John Hine Mazda exceeded my expectations. Arien Porter was courteous and informative throughout the buying process. Price negotiations were professional - no gimmick exceeded my expectations. Arien Porter was courteous and informative throughout the buying process. Price negotiations were professional - no gimmicky surcharges or pressure tactics. Easily the best car buying experience I have had. I have nothing negative to say. More