Hello Mazda of San Diego

Customer service counts Highly recommend this Mazda dealership along with salesman TJ by far and away best car salesman experience we have had in a long time. Great service f Highly recommend this Mazda dealership along with salesman TJ by far and away best car salesman experience we have had in a long time. Great service from finance manager as well. Will definitely refer anyone in the market to TJ. More

2014 Mazda 3 S Touring Knew vehicle I wanted, found it on Hines web site. Contacted Hine, Tyler sent Quote. Set up test drive, bought car and was out in an hour. Tyler di Knew vehicle I wanted, found it on Hines web site. Contacted Hine, Tyler sent Quote. Set up test drive, bought car and was out in an hour. Tyler did not waste my time and was very professional. More

Easier and more pleasant than I expected I had done my research pretty thoroughly and pretty much selected the vehicle I wanted from the inventory online. I saved $1,000 on the purchase pric I had done my research pretty thoroughly and pretty much selected the vehicle I wanted from the inventory online. I saved $1,000 on the purchase price just by doing that! Brett is incredibly informative, polite, and very eager to answer questions; though I didn't have many. I didn't feel pressured at all to buy the car, though I think he knew I'd pretty much made up my mind given the level of research I had done. He was very thorough and made the whole transaction feel like a 'morning with a friend.' Looking forward to seeing if the service department is as good as the sales department. Good, straight up honest dealer...no B,S, and no manipulation. I like that. More

Buying a brand new car was at John Hine Mazda was fun! We always knew we'd look for a replacement car at John Hine Mazda because that dealership has been taking care of our older car from the start. The p We always knew we'd look for a replacement car at John Hine Mazda because that dealership has been taking care of our older car from the start. The people are very nice, the service department is excellent, and the location is easy to access. Sales Consultant Arien Porter helped us pick out the car of our dreams and we enjoyed going through the purchase process with his capable help. We love the new car, and feel well supported by the John Hine Mazda dealership. More

Great experience! Steve, Tyler, Mike and other staff members were very helpful. There was no haggling needed, as the pricing was very reasonable, any getting a loyalty Steve, Tyler, Mike and other staff members were very helpful. There was no haggling needed, as the pricing was very reasonable, any getting a loyalty bonus for owning a Mazda was an added plus. More

Worth the drive! We had a great experience at John Hine Mazda. From the minute we pulled in the dealership, we were greeted with someone (Dan?) opening the door to wel We had a great experience at John Hine Mazda. From the minute we pulled in the dealership, we were greeted with someone (Dan?) opening the door to welcome us in and asking what type of help we needed. He was very attentive and took us to our sales consultant, Michael. Michael was professional yet personable. He took us for a fun drive in our new car and we had a pleasant conversation along the way. He was very knowledgeable about Mazda cars (we were surprised, not all sales consultants know what they're selling). He also took the time to show us some of the neat features. We bought a great car at a good dealership that understands customer service. Thanks Michael! More

Highly Recommend John Hine Mazda I went to John Hine Mazda yesterday waning to buy the new Mazda 6 Grand Touring. Peter Rost greeted me professionally and immediately asked what my in I went to John Hine Mazda yesterday waning to buy the new Mazda 6 Grand Touring. Peter Rost greeted me professionally and immediately asked what my interests were. Throughout the entire experience he always listened without interrupting and never tried to be pushy. He was extremely knowledgeable about all Mazda vehicles, but also extremely intuitive about other vehicles that would be considered competition. His customer service skills and friendliness really made my car shopping experience enjoyable, which is not common as I have had many painful experiences with other dealerships. Going through the financing paperwork, which let's be honest is not the exciting part of the car buying process, I really had a great time working with Keith Gonzales as he was very personable and made the time go by extremely fast. Only 3 hours passed from the time I walked into the showroom to the time I had completed all the paperwork and was driving off the lot in my new Mazda 6 Grand Touring. Great overall experience and I highly recommend both John Hine Mazda and Peter Rost if you are looking into buying a Mazda. More

2nd time back I returned to John Hine Mazda to look for 'new' pre-owned car because I had such a good experience purchasing the last one. Arien listened to my wish I returned to John Hine Mazda to look for 'new' pre-owned car because I had such a good experience purchasing the last one. Arien listened to my wish list (Mazda 3, $12-$15k, stick) and walked me around the lot where I found my perfect match at the lower end of my budget.Best of all it was a Certified Pre-owned Mazda so it came with a one-year warranty. After taking the car for a test drive I was sold and he arranged financing through the dealership (I hadn't intended to buy that day as it was father's day and I had a lunch to go to). When I told Arien I had to leave for a few hours and would have to come back to sign the paperwork, he had both the car and paperwork ready for me when I came back. Crystal guided me through the paperwork, and helped my with cancelling the service agreement on my totaled car. Having had a 2nd great experience with John Hine Mazda I highly recommend them for your next car purchase. More

I dread car shopping . I hate haggling. I would rather stab myself in the face with a soldering iron than deal with a car salesman but…Peter made the experience as pain le . I hate haggling. I would rather stab myself in the face with a soldering iron than deal with a car salesman but…Peter made the experience as pain less as possible. So it was a win, win. I got the car I wanted for a price I was comfortable with and I didn’t have to stab myself in the face! More

New Mazda owner - Great experience! I am sure I was an easy customer, as I was already sold on the Mazda 3 5-door before I entered the dealership. The only missing piece was a road test. I am sure I was an easy customer, as I was already sold on the Mazda 3 5-door before I entered the dealership. The only missing piece was a road test. I had email correspondence with Taylor Ranck, however he was busy when I got to Hine Mazda - so I was instead assisted by Peter Rost. I think I had the right guy - Peter was all about the Mazda 3. He knew the specs like a true fan of the car and answered all my questions. Then he took me for a test drive in a new Mazda 3, it was awesome, and I was ready to talk pricing. Given the new purchase incentives such as a 2.9% APR and the large sum I had saved for a downpayment, the negotiation was easy. Here's a tip - go through internet pricing channels, which is how Hine Mazda and I found each other. Taylor Ranck became more involved as we made our way through the purchase process. Peter and Taylor get a big thumbs up on helping keep the cost down, notably by finding extra incentives, such as a USAA membership which surprised me with a $500 dollar credit towards the purchase. Also big thanks for arranging a transfer from another close-by dealer to get me exactly the color I wanted ("Soul Red!!"). I very happily drove the car home that evening, and have been ecstatic with my new Mazda 3 ever since. I love this car, and I appreciate the manner in which I have been treated by Hine Mazda. I am just beginning my journey as a Mazda owner - so I cannot comment on post-sales service - but in doing my research I found that Hine Mazda has high customer satisfaction ratings, and I expect great service in the future. More