Hello Mazda of San Diego
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 912 reviews
The new meaning of joy ride! Last Saturday I went to John Hine Mazda in search of a new Mazda to replace my beloved and aging Mazda 3. Andre took the time to listen to my automob Last Saturday I went to John Hine Mazda in search of a new Mazda to replace my beloved and aging Mazda 3. Andre took the time to listen to my automobile requirements and we ended up going on 3 test drives. The selection of vehicles at John Hine Mazda is what brought us in and the great service is what made my experience exceptional. More
Great car buying experience! I sent Andre an email with a couple questions about a new Mazda 3 hatchback. He replied right away and answered my questions promptly, so we discussed I sent Andre an email with a couple questions about a new Mazda 3 hatchback. He replied right away and answered my questions promptly, so we discussed the options I wanted in the car and agreed upon the price. I had driven the car already and knew the Mazda 3 was what I wanted, so I scheduled an appointment and Andre had the car waiting for me at the front door ready to go home. When I arrived at the dealership, Andre had the paperwork ready for me to sign and went over everything thoroughly. I worked with Genevieve in finance, who answered all of my questions and there was no pressure to buy any additional options. After signing the paperwork for the new car, Andre took the time to go over all of the options in the vehicle. He even sent me a text the next morning to see if I had any additional questions. This was by far, one of my best car buying experiences. If you are looking for a new Mazda, I would recommend John Hine Mazda. Andre and Genevieve were extremely helpful and very friendly! More
Buying Used Mazda 3 with Andre, Internet Sales Manager I went to John Hine in desperate need of a new car, as the car I was in kept breaking down and having issues. I had looked online at a couple of optio I went to John Hine in desperate need of a new car, as the car I was in kept breaking down and having issues. I had looked online at a couple of options for used cars that were within my budget and was happy to see that the dealership had quite a few options of interest for me. I arrived early on a Saturday morning and was met by Andre Mullen, the internet sales manager. Andre was cheerful and happy to chat with me about what I was looking for in a new vehicle. I shared with him what my budget was, the mileage I was hoping to stay under in purchasing a used vehicle, the makes and models of vehicles I was interested in, and shared with him which online vehicles I had looked at. Andre was happy to find the keys of the vehicles I was interested in and allowed me to test drive them. He also suggested some vehicles I didn't originally consider as we walked around the lot together. He was knowledgeable about the vehicles, their strengths and shortcomings, and also compared them to the car I was currently driving. During our test drives, Andre picked a route that allowed me to see all the facets of the vehicles: we drove on the road and on the freeway, and while I was driving, he pointed out the upgraded features including the radio and the navigation system, etc. Once I picked the vehicle that I wanted, Andre took me back to his office to crunch some numbers. I was also interested in how much John Hine Mazda would be able to offer me for my old vehicle, which Andre was happy to help me with too. I didn't feel any pressure from Andre and did not feel like he was trying to "close" the deal. I felt Andre was happy to help and I could have walked out of the office, even after having spent over an hour test driving vehicles and walking the lot with me, and he would have been just as kind and respectful. After deciding my down payment amount and talking me through what my monthly payments might look like, we filled out forms for a credit application and other approval items. Andre walked me through the process with patience and answered all of my questions thoroughly. Once that was settled, he prepared me for the finance component of the car purchase. Genevieve Riegg helped me pick the right type of coverage and warranty I wanted for my new purchase. Again, I did not feel pressured to make a purchase from her and felt I was able to ask her questions and receive honest answers. The entire process, from walking into the gallery, test driving, picking my car, financing it, and finally getting the keys into my hand was painless at John Hine. If you are looking for a place to purchase a car that is low pressure, friendly, and honest - come to John Hine and ask for Andre. You will not regret it. More
Best car buying experience ever! Tom N. Actually, John Hine Mazda was recommended by a friend and my entire experience there was outstanding but Craig Milton was at the very center of it all Actually, John Hine Mazda was recommended by a friend and my entire experience there was outstanding but Craig Milton was at the very center of it all so I must thank him for his expertise and enthusiastic assistance. Walked in looking for a price and information and drove out with a 2017 CX-5 GT. What impressed me the most was the knowledge Craig had of the several vehicles on which I was inquiring. I like details so the detailed explanations I got from Craig were well appreciated. When he was done and a price was given, I had to buy the car. Good price, all good people, including support, sales, management and finance and, of course, good product. I highly recommend the dealership and especially Craig! More
Lease Mazda 3 Hatchback I worked with Andre and Tyler, they were fantastic. They had everything ready when I showed up and answered all of my questions. This was hands down I worked with Andre and Tyler, they were fantastic. They had everything ready when I showed up and answered all of my questions. This was hands down my best experience with a dealership! More
Amazing customer service! Quick and effective! I had the most amazing experience at John Hine Mazda. I reached out to them ahead of time and worked with Tyler Kalevitch. He contacted me immediately I had the most amazing experience at John Hine Mazda. I reached out to them ahead of time and worked with Tyler Kalevitch. He contacted me immediately and I told him exactly what I was looking for...he made the process easy, quick and enjoyable. When I went to the dealership he had everything ready for me to sign and go right away- I was in and out in an hour! Thank you Tyler and thank you John Hine Mazda, I love my CX-5! More
Great Experience, Andre is the Best! I had one of the best and easiest car buying experiences of my life at John Hine Mazda. I highly recommend anyone who is thinking of buying a car from I had one of the best and easiest car buying experiences of my life at John Hine Mazda. I highly recommend anyone who is thinking of buying a car from this dealership to seek out Andre, who was able to turn a tedious and stressful process, into a quick and enjoyable experience. I was able to receive the car I wanted, at a price that was extremely reasonable. Andre was very conscientious of my time, and he was able to get me in my new car in under 90 minutes. I will definitely come back to this dealership when I need another car! More
Great staff, Great, low-pressure experience We are new to the area and needed a vehicle quickly. I have liked Mazda for a long time and reached out to Tyler for help. He and Mike, along with S We are new to the area and needed a vehicle quickly. I have liked Mazda for a long time and reached out to Tyler for help. He and Mike, along with Steve in finance made the process as comfortable and hassle free as possible. Great place to do business. Need a car? Pay John Hine a visit. You'll drive home happy. More
Easy, no pressure sales I went into Mazda with a friend who was in immediate need of a new car and told them I was just tagging along to look since my lease was almost up and I went into Mazda with a friend who was in immediate need of a new car and told them I was just tagging along to look since my lease was almost up and I wanted to check out the CX-5. They were respectful of the fact that I was just curious and in no hurry. Sam simply said "cool, let me know your pay off and we will show you some numbers to give you an idea for when your ready," then went back to helping my friend. That was it, no pushing, no rushing. While my friend worked with Sam, I asked for a quick test drive which Andre came over to help, he was great! Loved the car, loved that they didn't try and rush me, Andre handed me the breakdown, again just so I had an idea. I went down the next day and walked out 2 hours later with the car I wanted at the payment that was right for me! I have had 4 Nissans, I went to Nissan the week prior and was so turned off by their approach (5 people came out to try and sell me). Not only did I get a better car for the money, the experience was everything it should be! Cant thank Andre enough! More
LOVE them! I visited a handful of other dealers and when shopping for a used car, it's always a bit tough to know whether or not the sales person is being totall I visited a handful of other dealers and when shopping for a used car, it's always a bit tough to know whether or not the sales person is being totally honest...but at John Hine, I sincerely felt comfortable, welcomed and I could tell that they weren't just selling me anything, they were getting me in to the car for me, WITH A DEAL THAT WORKED FOR ME!!! They really do want you to drive off feeling awesome! More