Hello Mazda of San Diego
San Diego, CA
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Excellent customer service by TJ and Keith . Very helpful, very polite, with a lot of patience with us as customers, gave us different choices in regards to units and different options when it came helpful, very polite, with a lot of patience with us as customers, gave us different choices in regards to units and different options when it came to real numbers . TJ even gave his opinion when I asked for it when we weren’t sure what color to get. He offered us a beverage . And over all he made us feel comfortable and reliable. Excellent experience this time around. More
Thje best of the Mazda group in SD County For our purchase of (2) CX-5s, I contacted all 3 dealers nearest our residence in El Cajon. In '08, I purchased two Mazda 3s from this dealership. I For our purchase of (2) CX-5s, I contacted all 3 dealers nearest our residence in El Cajon. In '08, I purchased two Mazda 3s from this dealership. In '13 we purchased two Mazda 3s from the dealer in El Cajon. Both purchases were satisfactory in the experience of buying new vehicles. This time, we again went to all 3 dealers and from the very first inquiry by email, Hine Mazda was the most responsive. They addressed our questions and pricing issues, trade-in allowances, etc. in a timely manner. They seemed to genuinely serve the customer's best interest. I had a long career in sales and management and the professionalism of the Hine operation impressed me anew. Tyler K. was patient and accommodating and he helped guide us through a fair, relatively painless transaction. By the way, the car reviews that rave about the class and handling of the new CX-5s are accurate. Any of their sedans or various-sized SUV's are top-notch in engineering and value in their respective classes. More
What can we say? WOW! Joel White made buying a new Mazda CX-5 painless, quick and affordable. We were greeted late on a Sunday night before closing and treated like there Joel White made buying a new Mazda CX-5 painless, quick and affordable. We were greeted late on a Sunday night before closing and treated like there was as much time as we needed. When we returned on Wednesday to purchase the car, Joel was ready. I had done my homework on the vehicle and appreciated John Hine Mazda's fair offer for our trade, a no-pressure sales approach, and the ease and deals available for financing. We can't wait to use the monthly tire fills and car washes. Thank you Joel and Keith for your support. More
My father’s Mazda lease was expiring, so I was looking to capitalize on loyalty incentives, etc on a new CX5 GT lease. Even though our original salesperson, Brett, no longer worked here, I went to HIne firs capitalize on loyalty incentives, etc on a new CX5 GT lease. Even though our original salesperson, Brett, no longer worked here, I went to HIne first as I assumed that they would want to retain my business. Their lease quote wasn’t even competitive as I received quotes from 4 other dealers over email with no negotiation that were at least $25 less per month. I have top tier credit so it has nothing to do with my credit worthiness. Rather they use an inflated MF for added profit. I’ve leased cars countless times, and I know there are only 3 key lease variables: Adjusted Cap, RV, and MF. Make sure to know your math and check their lease worksheet if you go here. And don’t expect them to treat you better as a repeat customer. More
Another wonderful service & purchasing experience Another wonderful experience: courteous, clear explanations of the pricing options and good value on our trade with a good price on the new car. Two y Another wonderful experience: courteous, clear explanations of the pricing options and good value on our trade with a good price on the new car. Two years ago brought our Mazda3 in for service and while waiting in their wonderful lounge I walked to the new car display area. We test drove a CX-5 and then a CX-9. We chose the 9 because we needed the passenger & cargo space for granddaughters & dogs. We drove a CX-9 home. This time I brought the CX-9 in for detailing after checking inventory online. Tyler had contacted me because of my inquiry. We set an appointment while I waited on the detailing. Tyler gave me an estimate on the trade-in value of the low mileage CX-9 and possible deals on a CX-5. We loved the 9 but it was larger than we needed now so the 5 seemed to be the choice. While the 9 was being detailed Tyler l& I drove the 5 home to pick up my wife for her to test drive the car, We got to the dealer ship and Tyler continued writing up the order. After Keith walked us through the finances we once again drove our new car home. Great folks, great dealership, great car! Zoom!Zoom! More
We had a great experience. Craig was our Salesperson, and was very knowledgeable, professional, and easy to work with. A+ experience all around. We looked at dozens of dealerships, and felt really good and was very knowledgeable, professional, and easy to work with. A+ experience all around. We looked at dozens of dealerships, and felt really good about John Hine More
This was are most enjoyable car buying experience. A friendly no pressure situation with straight-up pricing. Joel was our salesperson he did an excellent job I'm going through the steps with us and mak friendly no pressure situation with straight-up pricing. Joel was our salesperson he did an excellent job I'm going through the steps with us and making the purchase smooth and easy and Steve in financing got us in and out in no time he did a great job explaining our purchase and are financing. More
Great internet/personal experience We bought our first car from John Hume in 1981. After we moved to North County, we used local dealerships. But with the internet, I emailed all loca We bought our first car from John Hume in 1981. After we moved to North County, we used local dealerships. But with the internet, I emailed all local Mazda dealerships with the cx-5 and color -exterior and interior and features I wanted. I asked all to give me their best price. Andre responded with a price- the others would not open the negotiation conversation unless I came in. I made an appointment to see the Cherry Red Light grey Awd 2019 -and a few more negotiations, drive off with my new car. The bonus was, after a week, I got an email saying they did not apply all promotions available. I got a check for $360! It was a great, non presumed experience. More
Mazda CX-5 Alana and Javier went above and beyond, exceptional customer service. They present a friendly and family like environment and personal interaction wi Alana and Javier went above and beyond, exceptional customer service. They present a friendly and family like environment and personal interaction with me that allowed to feel comfortable and open up to their recommendations.. I would highly recommend them to anyone shopping for a vehicle or anything else for that matter. More
Painlessly easy Andre meet and exceeded our expectations, was able to get us in and out of the dealership in a reasonable amount of time. Thank you Andre meet and exceeded our expectations, was able to get us in and out of the dealership in a reasonable amount of time. Thank you More