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Hello Mazda of San Diego
San Diego, CA
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 912 reviews
July 07, 2020
Lazy service technician I have to share my rotten experience with John Hine Mazda I have been a customer for many many years bought many cars from them and only service t I have to share my rotten experience with John Hine Mazda I have been a customer for many many years bought many cars from them and only service them at John Hine, my reason for posting such a negative review you will see and my reason for not recommending you will see, my Mazda 3 came in for 30,000 mile service one would expect it to me a major and simple things like filters, tire rotations to be done, instead none of these were done they did give me beautiful pictures showing me they need to be replaced, like REALLY!!!!, so now I have to go to another dealership to rotate the tires replace all the filters, now granted they did not charge me for the oil change because they were so late on the service even although I did make an appointment sometime back, and I did leave a message for the Service Manager to call me which he did not, this tells the John Hine Mazda I know and remember is going south and just number and you are not getting that personal experience and touch that they advertise. If you are reading this, I would highly recommend going to another dealership to service your car, you are not in good hands at all but rather a number and "maybe" your car will be serviced or "maybe and most probably NOT" More
by shr100t
Employees Worked With
Vanessa Santiago
Helpful June 29, 2020
I want to thank Alicia for the outstanding service that she gave me. It was obvious that she knew exactly what she was doing and that she genuinely cared. I would highly recommend the service department at she gave me. It was obvious that she knew exactly what she was doing and that she genuinely cared. I would highly recommend the service department at John Hine Mazda. I have a 2012 Mazda 3 and it is in perfect condition. Thank you for all the people who work in service to keep my car going in Tip-Top shape More
by John life is good
Employees Worked With
Alicia Sowsrds, Adam Morris, Genevieve Riegg, Tyler Kalevitch, Steven Ayala
June 28, 2020
The John Hine Experience Exceeded my expectations with the leasing on a new car. Tyler provided excellent customer service, and provided comparison among the 3 three cars I w Exceeded my expectations with the leasing on a new car. Tyler provided excellent customer service, and provided comparison among the 3 three cars I was looking at on price and features etc. He answered the questions I had. He is courteous, professional, knowledgeable and friendly. Steven in the Finance Department also explained every document I was signing and options to add to my lease. I am very satisfied with lease and excited to enjoy and drive my Mazda3 for the next 3 years with all of its features. The John Hine Experience is the best experience I had on my car leasing, car maintenance service and parts. Thank you to Tyler and Steven. ZoomZoom! More
by Maria
Employees Worked With
Steve Camacho, Tyler Kalevitch
June 08, 2020
Why John Hine Mazda has a great reputation When I had an issue with how much I was charged after service was done to my car Vanessa didn't argue with me but instead listened to me and stated th When I had an issue with how much I was charged after service was done to my car Vanessa didn't argue with me but instead listened to me and stated the facts. I felt other places would have ignored my requests but instead Vanessa made sure I was happy and got me what I thought I deserved. It is service like this that give John Hine Mazda it's good name and reputation. Thank you Vanessa for the great service! More
by Brian
Employees Worked With
Vanessa Santiago
June 04, 2020
Awesome Dealership and Excellent Service Agents I can not speak highly enough about this dealership and in particular Vanessa in the service department. I bought my car here two years ago and have d I can not speak highly enough about this dealership and in particular Vanessa in the service department. I bought my car here two years ago and have done all my servicing since. While all of the service team are very nice I really really like to work with Vanessa when I bring my car in. She is always super sweet, thorough, professional, and goes above and beyond. She always makes things quick and easy. It always seems like she is able to add a little something to make me and my car feel special. Last time I was in she noticed a light scratch on the car, she sent it to get buffed and now it is completely gone with no additional charge. In addition, and this is a big one for me, she is great at communicating what is going on with the car while it’s there and when it’s done. So, next time they ask you if you have a preferred specialist for your service say Vanessa I promise she’ll make it a great experience for you! More
by JulieaL
Employees Worked With
Vanessa Santiago
June 03, 2020
COVID-19 Car Shopping - Awesome Experience! What could have been a challenging experience during these times was handled beautifully by Tyler and the team at John Hine. Thank you so much! What could have been a challenging experience during these times was handled beautifully by Tyler and the team at John Hine. Thank you so much! More
by jorray2000
Employees Worked With
Tyler Kalevitch
May 29, 2020
Dwayne was very helpful and understood my interest in a specific color and price range. He was very professional and courteous. I will definitely recommend John Hine! specific color and price range. He was very professional and courteous. I will definitely recommend John Hine! More
by frandisser
Employees Worked With
Keith Gonzales, Dwayne De Maurivert
May 19, 2020
Tyler and John Hine are the BEST! I've been a loyal customer of John Hine because of Tyler's outstanding customer service & assistance for 8+ years now. We've leased two vehicles, and I've been a loyal customer of John Hine because of Tyler's outstanding customer service & assistance for 8+ years now. We've leased two vehicles, and just recently decided to buy a new 2020 CX-5 with Tyler's help since we like the vehicle/model so much. In the past, trying to trade in or buy cars was a dreaded experience and Tyler really created a fun, up-front and enjoyable experience for me, especially as a female who often goes at it without the husband because of our schedules. I'm SO happy with my new purchase. Fair prices, unmatched service and support, and he really went the extra mile to ensure I got everything I wanted from color and interior to technology and function/features. You can shop around, but you'll end up coming back to John Hine for these reasons. More
by STietz
Employees Worked With
Genevieve Riegg, Tyler Kalevitch
May 04, 2020
I had a great experience at John Hine Mazda, Andre Mullen helped me get a good deal and made the transaction easy and fast. Thank you helped me get a good deal and made the transaction easy and fast. Thank you More
by arabs14
Employees Worked With
Genevieve Riegg, Andre Mullen, Alana Gonzales
April 28, 2020
Mazda CX-30 A great experience with Tyler. Re-leased a Mazda 3 for the 5th time.in last 12 years. They make it very easy which is why I always go to John Hine (I A great experience with Tyler. Re-leased a Mazda 3 for the 5th time.in last 12 years. They make it very easy which is why I always go to John Hine (I even go for servicing - oil change) More
by contep
Employees Worked With
Steve Camacho, Tyler Kalevitch, Justin Dorris
