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Hello Mazda of San Diego

San Diego, CA

Overview
Reviews
4.9
912 Reviews
Call Dealership (619) 343-3351
View Awards

6999 Clairemont Mesa Blvd

San Diego, CA

92111

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Showing 912 reviews

June 14, 2024

Worst dealership experience! ! This dealership has actually turned me off to Mazda, which is a BIG deal because we have three Mazda’s and were looking to get a fourth. Shopped wit More

by steffanierios
Recommend Dealer
No
Employees Worked With
Ms Maldonado, Reputation dotcom
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Jun 16, 2024 -

Hello Mazda of San Diego responded

Hello, We are so sorry to hear about your recent experience. We appreciate you taking the time to share as feedback like this helps us improve and learn from our mistakes. We would love to further discuss this with you at your earliest convenience. Please contact Idaliz Maldonado our general manage r directly at 619-682-3701.

August 29, 2023

The dealer is open, transparent, easy to communicate and really achievable, if I have any questions, I can reach out to them at anytime. More

by 10monica20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez, Reputation dotcom
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Sep 03, 2023 -

Hello Mazda of San Diego responded

Hi Monica! We are thrilled to hear about your wonderful experience with us at Hello Mazda of Temecula! We're committed to providing an open, transparent, and easily accessible service for all our valued customers. Knowing that you found our communication smooth and reliable and that we can always address your questions brings us immense satisfaction. Your kind words inspire us to continue delivering exceptional service. Thank you for choosing us, and please remember that we're here for you whenever you need assistance.

August 21, 2023

Got a great deal on the exact car I wanted. Staff was friendly, helpful, and very responsive to ask my questions. More

by jkcorbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Moreno, Reputation dotcom
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August 18, 2023

Friendly, easy to work with, and customer-centered! We wanted the safest car for our family since we’re expecting in 4 weeks, and Rob made it so easy to buy while being sure we were getting the best ca More

by LEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keller, Reputation dotcom
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August 18, 2023

Process was easy. Staff was very polite and professional. They delivered the car sooner than the original estimate. Will definitely go to Hello Mazda of SD back after More

by Greg C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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August 16, 2023

Friendly staff that seemed transparent with me and answered all my questions. Great vehicles to choose from. More

by nathanball21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Sep 08, 2023 -

Hello Mazda of San Diego responded

Hi Nathan! Thank you so much for taking the time to leave such a positive five-star review! We greatly appreciate your feedback and are thrilled you had a fantastic experience with us at Hello Mazda of San Diego. Our team is dedicated to providing excellent customer service, and it's wonderful to hear that you found them friendly and transparent. We believe in ensuring our customers feel well-informed and comfortable throughout the process. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Thanks again for choosing Hello Mazda of San Diego!

August 08, 2023

This dealership is friendly and efficient they do great work in a timely manner and they keep you informed of the progress of the work being done in your vehicle More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade was my service person and she was great, Reputation dotcom
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August 04, 2023

Service was quick and easy. Jade was easy to communicate with and very responsive. Would highly recommend. More

by Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade, service rep
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August 03, 2023

The employees were all friendly, helpful, and easy to work with. They took good care of me, gave me a Starbucks gift card to use while I waited across the street, and provided a video walkthrough of my c More

by basacks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Sep 08, 2023 -

Hello Mazda of San Diego responded

Hi! Thank you so much for taking the time to leave such a wonderful five-star review! We're delighted you had a positive experience at Hello Mazda of San Diego. Our team always strives to provide excellent customer service, and we're thrilled to hear that our employees were friendly, helpful, and easy to work with. We're also glad you appreciated the Starbucks gift card - it's just a small token of our appreciation for your business and to make your wait more enjoyable. The video walkthrough of your car and the inspection findings are something we take pride in. We believe in transparency and want our customers to understand the work being done on their vehicles. Thank you for choosing Hello Mazda of San Diego for your automotive needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again. Safe travels!

August 02, 2023

Great service and friendly staff. Multiple apologies for inherent delays with title transfer of old vehicle and leasing new one More

by Bmcauley12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Reputation dotcom
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Sep 08, 2023 -

Hello Mazda of San Diego responded

Hello! Thank you so much for taking the time to leave us a five-star review! We truly appreciate your feedback and understanding regarding the title transfer delay while leasing your new vehicle. At Hello Mazda of San Diego, we always strive to provide excellent service, and it's heartening to hear that our staff's friendliness and professionalism left a positive impression on you. We understand that delays can be frustrating, and we sincerely apologize for any inconvenience this may have caused. Your patience and understanding are greatly valued, and we're delighted that you chose to lease your new vehicle with us. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to ensure your experience with us continues to be positive. Thanks again for your kind words and for choosing Hello Mazda of San Diego!

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