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Helfman Ford - Stafford

Houston, TX

4.6
191 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 191 reviews

July 02, 2021

Mark Harris provided me excellence service in locating a new F150 and efficiently providing me with delivery of the vehicle. Would recommend to anybody seeking to buy a Ford. More

by David B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harris
June 28, 2021

When I got there is was a 10 minute wait before I was assisted but My experience with my visit was Good service friendly people clean environment More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
June 25, 2021

Jason Schonefeld has given me excellent service every time I'm here. More

by raywilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schonefeld
May 15, 2021

My initial was to give a 4 star rating for the courtesy given in the timing and in earnest manner to do service and repair. I waited about a week for this rating. The fix did not work after 5 days in s More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
May 06, 2021

I had an excellent experience buying my first new car! Everyone is friendly and goes the extra mile to ensure excellent customer service. My salesman, Mike Hungate, did a great job of finding me the perfe More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hungate
April 30, 2021

Robert Blakey is a real professional in the service dept. He is the reason I have taken my vehicles to Helfman for 20+ years. He is always helpful and keeps me informed. More

by john1410rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
Apr 30, 2021 -

john1410rr responded

Robert Blakey in Service Dept is a real professional- very helpful, knowledgeable and always keeps me informed in a timely manner. He is the reason I take my vehicles to Helfman Ford.

April 18, 2021

The people at Helfman Ford were cordial, friendly, and nice upon my arrival. They listened to the problem I was having with my vehicle and tended to it right away. They also kept me informed to the progre More

by anmorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian King
March 18, 2021

Helfman is outstanding when it comes to service!!!!came in, sat down and relaxed for about 40 minutes and was greeted by service writer that truck had been serviced. More

by Redfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
December 25, 2020

The guys at Helfman was on point starting with the guy up front.And man salesman was the bomb thanks again guys love my new truck... More

by Torey4369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
December 20, 2020

Sales person was very accommodating, very knowledgeable on the vehicle features, and great to work with. All the staff members were incredibly friendly. I felt like a million dollar customer with the lev More

by Cristian5633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harris
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