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Helfman Ford - Stafford

Houston, TX

4.6
191 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 191 reviews

December 04, 2021

Marcus Warren was very helpful in getting my F-250 ordered which everything i wanted. Took a little over 2 months to have the truck built as ordered. Excellent experience. Thanks again. More

by Wendell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Warren
November 15, 2021

Brought it in for a recall and got me in and out ever fast. Great service. More

by cclinscomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and I belive it was pipper
November 11, 2021

I brought my bronco sport for the first maintenance service, I had a good experience with this dealership, but the most important thing was they were transparent, professional, and honest. Me as a ford More

by Maria hock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everybody
November 09, 2021

I dropped my sons car off to have some warranty work done and left the keys with B J Villarreal. He made me feel very welcome, was very professional and straight up front with me on time of completion. I wou More

by uncletoad68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Villareal
November 01, 2021

Helfman listens and finds solutions to the issues. There was a problem with truck's computer and the truck was dead, they knew what to do about it. More

by daphscarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Brock, BJ Villarreal
October 03, 2021

Fast, accurate, and friendly service. Helpful on other issues and willing to help with resolving issues where I will do the labor More

by barry2name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
September 24, 2021

Always a good experience at this location. Good service by the team everytime, and the ladies at front are very nice. More

by Vilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Doina
September 01, 2021

Came in to buy a new 2021 Bronco Sport, every involved in the process was was extremely outgoing and helpful. They take great care of their customers even after the vehicle is sold. More

by Paul M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hungate, Sal Vela, Gus
July 15, 2021

Service and warranty work completed as promised in a timely manor and correctly Have all of my service preformed at Helfman Ford since purchasing the truck More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Doina
July 05, 2021

Excellent service every time we go. Cory is Great and always takes care of us immediately. We have been going to Helfman for the past 20 years. Employees are excellent. I did business with Bill Chrisman More

by dwcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
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