Helfman Ford - Stafford
Houston, TX
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Best experience I ever had in dealership great Sales person and manager They make everything goes extremely smooth and easy and I appreciate everything they done for me person and manager They make everything goes extremely smooth and easy and I appreciate everything they done for me More
Overall had a very good experience from finding a vehicle, sales, finance and delivery. There was no high pressure and finance did not try to sell all the extras. vehicle, sales, finance and delivery. There was no high pressure and finance did not try to sell all the extras. More
worst service ever. ..they are all liars...I order 2 broncos and the dealership never delivered !!!! they lied so they could sell them over sticker and steal my deposit. ..they are all liars...I order 2 broncos and the dealership never delivered !!!! they lied so they could sell them over sticker and steal my deposit....worst group I have worked with!!!!!!! NO SERVICE AND ALL BULL.... More
I had an alignment on my Ford truck and less than a week I heard a thumping sound in the front and the steering wheel beginning to vibrate. I arrived a neighborhood automotive shop and the mechanic immedia I heard a thumping sound in the front and the steering wheel beginning to vibrate. I arrived a neighborhood automotive shop and the mechanic immediately discovered that all lug nuts on the drivers side front tire was loose. Mechanic tightened up the lug nuts and the thumping sound and the steering wheel vibrations ceased. Its a safety issue and apparently the steps and/or the procedure of the alignment did not follow the guidelines. More
We had fully intended to purchase our 2018 Expedition, since we were at lease end. Marcus Warren, Fleet Manager called and presented us with another option. We considered it over the phone, Choose to k since we were at lease end. Marcus Warren, Fleet Manager called and presented us with another option. We considered it over the phone, Choose to keep our Expedition We arrived at the dealership. Fell in love with Mustang Mach E, and Marcus provided us with excellent customer service. He explained the process, then walked us through the process. it was a no pressure situation. Marcus is one of those people, who truly make buying a car a pleasant experience. I would highly recommend Helfman Ford to anyone, and especially Marcus Warren. More