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Helfman Ford - Stafford

Houston, TX

4.6
191 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 191 reviews

January 14, 2024

Prompt service. Professional and polite staff. Fair business dealing. Honest and transparent dealing when it came to the sale. Would recommend anyone to work with Mr More

by Jcope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Zamgeneh
January 12, 2024

Customer Service and Sales was very courteous as well as listening to what needs were for the Purchase More

by Jon
Recommend Dealer
Yes
Employees Worked With
Alfansa, and Francis Reyes
January 12, 2024

Very easy and fast purchase experience. Everyone at the dealership was great, and for sure will by a vehicle again. More

by Kiko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paco.
October 09, 2023

I dropped off my truck for oil change, two recalls and an unusual noise from the left side of the vehicle when gas pedal presses. They delivered the vehicle back to my home. No oil change reminder reset, no More

by pjvaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
August 31, 2023

My car buying experience could not have been easier than I just experienced at Helfman Ford thanks to MARK " BIG EASY " HARRIS and the rest of the staff . There was no pressure during any of the process and More

by Gene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark "Big Easy" Harris
July 21, 2023

I have been a customer of Helfman Ford for over 10 years. We have purchased several trucks, and I recently picked up my Bronco which I love. I always use the Helfman Service Center if I have ANY type of wo More

by MikeinTexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Tony Rushing
July 01, 2023

This is my second Ford that I have purchase from this dealer. Would recommend them to anyone looking to buy a new vehicle. They helped me get the exact car that I wanted. Thanks! More

by betheblack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir
May 27, 2023

Easy in and out My salesman was is an awesome guy. I had an issue he solved it More

by htunsel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hebert
May 27, 2023 -

htunsel responded

My salesman was awesome he get a 5 stars every question I had he answered, i was missing my tire jack he got it taken care of. He came off vacation early to help my situation.

May 23, 2023

Brett Hebert made the whole process quick and easy. I’ll be recommending anyone in the market to him More

by jchadis09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 03, 2023

Chris was very helpful and straight up about everything. No pressure from the F&I office. (Price was agreed upon over mail, already had financing pre-established). In and out in about an hour. One of the be More

by E_henry51
Purchase Time
Recommend Dealer
Yes
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